(g) Information relating to the Broking Service Provided by TBNZ
TBNZ is a boutique equities brokerage with a focus to providing clients with best broking service and global capital markets information and research. Established in October 2015 the Company is determined to help shape the new era for share broking. We have defined our purpose as helping people, whether they are clients or those in the investment communities we operate our business in, to achieve their financial ambitions in the most direct, effective and proper way.
TBNZ has been accredited and approved by NZX as an NZX Advising Firm with the ability to provide investment advice and/or Securities recommendations to clients. The Services which TBNZ currently provides to Clients include, without limitation:
(a) general investment advice;
(b) arranging for buying and selling Securities on your behalf;
(c) the investment of deposits (secured and unsecured) with financial institutions; and
(d) arranging for investments into Initial Public Offerings (“IPOs”) including equity, debt and quasi- debt Securities.
TBNZ believes that the needs of our clients are paramount and we recognize that equity markets around the globe form an important element in assisting our clients to achieve their investment goals; we have built on our strength in financial technology and client dedication to deliver an integrated service to meet our clients’ needs.
The Company is determined to build long-lasting relationships with our clients and stakeholders. This means we must always strive to exceed their expectations and incorporate core values into the day-to-day operation of the business: Respect, Excellence, Integrity and Responsibility.
TBNZ maintains insurance cover at a level that it considers appropriate for the nature and risks of its business. The interests insured are Professional Indemnity insurance, Directors and Officers Liability insurance, and Statutory Liability Insurance. These policies are provided by QBE Insurance Group Limited. The policies are current for the period from 24 November 2018 to 24 November 2019 and are renewed annually. The cover extends to all business activities. As with all insurance, these covers have limitations and are subject to certain exclusions.
If you have a question about anything in this disclosure document or you would like to know anything more about TBNZ, please ask your adviser or our Compliance Manager. If you have a question about financial advisers generally, you can contact the FMA.
(i) Record Keeping
We keep a full set of accounting records showing the receipt and disbursement of all money and the movement of all securities and any other property held on your behalf. You may request details of your own transactions at anytime. Depending on the services selected by you, you may be granted online access to view your account transactions. We hold account records for at least seven years. A fee may be charged for historical information requests.