FINANCIAL SERVICE PROVIDER DISCLOSURE STATEMENT

March 2021

Tiger Brokers (NZ) Limited - TBNZ - is a New Zealand registered financial service provider. The company registration can be verified at the New Zealand Companies Office Website at https://companies-register.companiesoffice.govt.nz/

For Financial Adviser, client money and property services and Anti-Money Laundering and Counter Financing of Terrorism purposes, TBNZ is supervised by the New Zealand Financial Markets Authority (FMA).

In this Disclosure Statement, you will find the following information:

(a)Contact details,

(b)Fees,

(c)Material interests, relationships or associations,

(d)Remuneration,

(e)Dispute resolution arrangements,

(f)Criminal and civil litigation history,

(g)Information relating to the broking service provided,

(h)Details of TBNZ's indemnity insurance,

(i)Record keeping, and

(j)Privacy.

A.Contact Details

TBNZ is a New Zealand incorporated limited liability company and can be contacted at the following address –

Level 16, 191 Queen Street, Auckland Central, Auckland, New Zealand,       

Email info_nz@tigerfintech.com

Telephone +64 9 393 8128

B.Fees

The fees and charges applicable to the Services provided to you can be viewed via the link below. Any alterations to applicable fees and charges may be found here.

https://www.itiger.com/help/detail/77301984?lang=en_US

The fees and charges applicable to the Services provided to you will be either:

(a) the fees and charges agreed in writing in respect of any particular Services; or

(b) in respect of any other Services, fees and charges which are not subject to any such written agreement, the fees and charges notified by us to you from time to time. We may notify you of our fees and charges by including those fees and charges in our Client Agreement, by posting those fees and charges on our website or by notifying you otherwise in accordance with the Client Agreement General Terms and Conditions.

Our fees and charges include:

(a)client money and property services and other fees, charges, duties and taxes at the rate or rates notified by us to you from time to time in a Schedule of fees and charges or Disclosure Statement, or in respect of a particular transaction via the Contract Note you receive;

(b)any fees charged by an Agent and other charges incurred in effecting any transaction;

(c)any charges or penalties imposed by another service provider, Agent, or other stock exchange including, without limitation, charges or penalties imposed as a result of late or non-delivery of scrip, holder identification particulars or any other information or requirements; and

(d)any reasonable fees and charges we may impose for the purposes of complying with our obligations under the AML/CFT Act in relation to you or the Account.

We may debit our fees and charges either:

(a) to the Account (including, without limitation, any of your Client Funds held in the TBNZ Client Funds Account); or

(b) to your Online Multi-Currency Account and, for this purpose, you irrevocably authorise us to instruct the Account Issuer to pay any such amount from your Online Multi-Currency Account when instructed to do so by us.

Currency Exchange Fees and transfer fees

Where a client deposits money to TBNZ in a foreign currency or a currency other than the denominated currency, banks may charge a fee on the inward payment or conversion. However this fee is not charged by TBNZ and is out of TBNZ’s control.

Default Interest

In an event of a failure to settle by you, interest may be charged on any unpaid amount at the Default Rate. Default Rate means the interest rate selected by TBNZ in its discretion, not being more than 10% per annum above the overdraft rate charged by the TBNZ's bankers on the TBNZ’s current account overdraft facility at the relevant time.

C.Material Interests, Relationships and Associations

 For client money and property services obligations, TBNZ is regulated by the New Zealand Financial Markets Authority (FMA). For Anti-Money Laundering and Counter Financing of Terrorism purposes, TBNZ is a reporting entity also supervised by the FMA. TBNZ is a wholly owned subsidiary of Tiger Fintech (Singapore) PTE LTD, which is in turn under the ownership of NASDAQ listed company Up Fintech Holding Limited (TIGR).

TBNZ administers assets belonging to clients in a fiduciary capacity. This is a key area of regulation under the Financial Markets Conduct Act 2013 (the “Act”). The main purpose of client money and property services  conduct obligations under the Act is to ensure that TBNZ accounts for, and safeguards, client assets at all times. The Act and the Rules dictate a high standard of custodianship and associated record keeping.

Funds received from you or on your behalf will be held by TBNZ in a Client Funds Account on trust, unless and until it is disbursed to settle transactions on your behalf or otherwise distributed in accordance with your instructions.

For the purposes of United States securities trading, Client’s funds that are lodged with TBNZ may be held and protected by TBNZ trade execution counterparty Interactive Brokers (‘IB’) in a Special Reserve Bank Account for the Exclusive Benefit of client in the United States. IB is regulated by the U.S. Securities and Exchange Commission (SEC) as a registered Broker-Dealer, and the U.S. Commodities Futures Trading Commission (CFTC) as a registered Futures Commission Merchant. Funds deposited with IB on behalf of client are protected under Subpart A of the Securities and Exchange Act (US) 1934 and subject to the client protection regulations under the SEC rules.

Currently, all securities in custody are held by sub-custodians. The specific sub-custodian that holds securities in custody may depend upon the market upon which trades are executed and is at TBNZ’s discretion. However, each sub-custodian is authorized in its relevant jurisdiction to provide custodial services and TBNZ retains responsibility for compliance with all relevant legal and regulatory obligations relating to the treatment of client assets including securities. This service is available whether or not we have provided you with a financial adviser service in relation to the particular securities. Written terms and conditions are available in the TBNZ client agreement which apply to this service.

All TBNZ client funds accounts are subject to the supervision and review of New Zealand regulatory authorities, and TBNZ will regularly fulfill its reporting obligations. Client will be advised of the methods for depositing funds into the TBNZ client funds accounts when the account opening procedure is completed. Client may choose at the depositing stage which of the available TBNZ client funds account to deposit their funds into. Thereafter, TBNZ may make treasury decisions regarding where those funds will be deposited depending upon financial, client money and property services  regulatory requirements. As a result, there may be instances where the TBNZ client funds account selected by the client for deposits is different from the TBNZ client funds account used for withdrawals. However any account into which client funds are deposited will be a trust account for the benefit of client of TBNZ and the bank is not entitled to combine the account with any other account(s), or to exercise any right of set-off or counterclaim against the money in this account in respect of any sum owed to it on any other account of TBNZ, or that of any other person.

D.Remuneration

Any advisory services of TBNZ are provided by authorized personnel and are provided only for clients of TBNZ. TBNZ advisers may benefit by providing client advice where such advice leads to the client giving TBNZ orders for execution for which TBNZ charges the client fees. Advisers are not authorized to advise on securities where they have personal investments or interests without disclosing this fact to clients before providing such service.

In the course of transactions, TBNZ may receive or earn: fees and brokerage, including client money and property services and trail commission from third parties and/or margin on exchange rates in respect of transactions involving foreign exchange (as described below); and in respect of new issues of securities, client money and property services , placement and firm allocation fees from issuers of securities.  Fees, client money and property services and trail commission paid to TBNZ by third parties will vary by product provider and product type. The level and/or amount of such fees, client money and property services and trail commissions will typically be set out in any associated product offer documentation.

E.Dispute Resolution Arrangements

If you would like to make a complaint, you should contact TBNZ. TBNZ will endeavour to quickly and satisfactorily resolve the complaint. In the event that you are not satisfied, you are invited to put your complaint in writing to:

            The Compliance Manager

            Tiger Brokers (NZ) Limited

            Level 16, 191 Queen Street       

            Auckland Central

            Auckland, New Zealand

            complaints@tigerfintech.com

If we cannot agree on how to resolve the issue, or if you decide not to use TBNZ’s internal complaints scheme, you can contact the Financial Dispute Resolution Service (“FDRS”). FDRS is an independent approved dispute resolution scheme for settling disputes between people and businesses, and the organisations that provide them with financial services and advice. This service is free of charge and will be provided with no costs involved for you.

You can contact the Financial Dispute Resolution Service at: 

           Financial Dispute Resolution Service

           Freepost 231075

           P.O. Box 2272

           Wellington 6145

            Level 9, 109 Featherston Street

            Wellington 6011

            Telephone: 0508 337 337

            International calls: +64 4 910 9952

            Web: www.fdr.org.nz

            Email enquiries@fdr.org.nz

If you are not satisfied with our response to your complaint, as an alternative to FDRS you may contact either of the New Zealand financial services regulators directly on the following telephone number and email address:

Financial Markets Authority

Telephone: 0800 434 566

International calls: +64 3 962 2698

Website: www.fma.govt.nz/contact/make-a-complaint/

Email: questions@fma.govt.nz

NZX

Telephone :+64 4 472 7559

Website : https://www.nzx.com/about-nzx/contact

Email : compliance@nzx.com

F.Criminal Convictions and Related Matters

Neither TBNZ, its directors, principal officers, nor investment advisers have been:

(a)convicted of a crime involving dishonesty (as defined in Section 2(1) of the New Zealand Crimes Act 1961);

(b)subject to disciplinary proceedings;

(c)the subject of an adverse finding by a court or the FMA in any proceeding that has been taken against them in their professional capacity; or

(d)adjudicated bankrupt.

1. Information relating to the Client Money and Property Services Provided by TBNZ

 The services which TBNZ currently provides to clients include, without limitation:

(a)Wholesale and/or generic financial adviser services

(b)client money and property services (including a custodial service) in relation to share trading and other financial products

(c)the investment of deposits (secured and unsecured) with financial institutions; and

(d)arranging for investments into Initial Public Offerings (“IPOs”) including equity, debt and quasi- debt Securities.

H.Professional Indemnity Insurance

TBNZ maintains insurance cover at a level that it considers appropriate for the nature and risks of its business. The interests insured are Professional Indemnity Insurance, Directors and Officers Liability Insurance, and Statutory Liability Insurance. These policies are provided by 100% Munich Re Syndicate Singapore Pte Limited. The policies are applicable from 01 December 2020 to 01 December 2021 and are renewed annually. The cover extends to all business activities. As with all insurance, these covers have limitations and are subject to certain exclusions.

I.Record Keeping

TBNZ keeps a full set of accounting records showing the receipt and disbursement of all money and the movement of all securities and any other property held on your behalf. You may request details of your own transactions at any time. We hold account records for at least seven years. A fee may be charged for historical information requests.

J.Privacy

TBNZ collects personal information from you as required by the laws to which we are subject (for instance anti-money laundering laws and taxation laws) in order to provide you with financial services (including custody services) and verify your identity. Apart from the exceptional circumstances listed in the Customer Privacy Policy, TBNZ will not disclose personal information collected without your consent.

TBNZ is bound by the Privacy Act 2020 and New Zealand privacy principles when we collect personal information from you. We take your privacy seriously, please review our Privacy Policy which may be viewed at itiger.com. We have taken steps to ensure that your personal information is kept both private and secure.

TBNZ collects personal information from you including but not limited to your name, address, contact details including your email address, ID/passport/driving license number, IRD number, banking details and information on transactions carried out through TBNZ by you or any agent you appoint. TBNZ may use cookies, which also collect information from you. Clients of TBNZ may update personal details online via the Tiger Trade app.

TBNZ may be required by the law to disclose information about you to external parties including regulatory bodies. In such cases, TBNZ must fully cooperate with the relevant request.

You may choose to withhold certain information, but this may mean that TBNZ is unable to provide you with financial services.

Appendix

The fee information below is accurate as of date of publication on March 1, 2021.

• Fees may be subject to revision at short notice. Therefore reference should be made to the website for an up to date disclosure of fees, that are updated as required (https://www.itiger.com/help/detail/77301984?lang=en_US )

• US stock charges

1. Transaction Costs

2. Other expenses

Note

• Tiger will adjust the tripartite fees collected by Tiger according to the requirements of external institutions such as exchanges and regulators.
• This standard is not applicable to new users of some cooperation platforms. If you have any questions, please call customer service.

• Hong Kong stock charges

1. Transaction Costs

2. Other expenses

Note

• This charging standard is applicable to users who have completed their first payment on or after June 3, 2019.
• This scheme is not applicable to users of some cooperation platforms. If you have any questions, please call customer service.

• Shanghai Stock Connect and Shenzhen Stock Connect charge

1. Transaction charges

2. Examples of charges

Assuming that the market price of X stock is 100 yuan, if you buy 100 shares, the transaction cost is 19.087 yuan; If 100 shares are sold, the transaction cost is 29.087 yuan. The calculations are as follows:

Note

• This scheme is not applicable to new users of some cooperation platforms. If you have any questions, please call customer service.
• The above charging examples are for reference only, please refer to the actual charging.

• US stock option charges

1. Transaction costs

2. Examples of charges

(1) The number of feasible shares in the option contract of (1) X stock is 100 shares, the option premium is US $10, the amount of one contract is US $1,000, and the transaction amount of one contract is US $1,000. The transaction cost of buying one contract is about $3.0738, and the transaction cost of selling one option is about $3.2959. The calculations are as follows:

(2) The number of feasible shares in the option contract of X stock is 100 shares, the option premium is US $10, the amount of one contract is US $1,000, and 10 contracts are traded with a transaction amount of US $10,000. The transaction cost of buying 10 contracts is $10.438, and the transaction cost of selling the option is $12.659. The calculations are as follows:

Note

• Some exchanges charge option supervision fees, which shall be subject to the actual situation.
• In option trading, exchange fees may vary according to the impact of orders on option liquidity, and the specific fees shall be subject to the exchange.
• Tiger will adjust the tripartite fees collected by Tiger according to the requirements of external institutions such as exchanges and regulators.
• The above examples are for reference only, please refer to the actual charges.

• Hong Kong Stock Option Charge

1. Transaction costs

Please check the option category on Hong Kong Exchanges and Clearing website.

2. Expenses for exercise or exercise of Hong Kong stock options

• Fees for subscription of new shares

1. Fees for subscription of new shares in US stocks

2. Fees for subscription of new shares in Hong Kong stocks

Note

• Interest-bearing principal of financing: full amount of subscription.
• Interest-bearing days for financing: the deadline for subscription is the first day, and the winning date (excluding) is the last day.
• Daily interest rate of financing: annual interest rate/360.

• Futures charges

The commission and fee charging standards for the following products are the commissions and fees to be paid for unilateral transactions (buying or buying) of each contract.

1. Index futures

* If you want to trade VIX and VXM futures contracts, you need to call customer service to submit an application and open the trading authority before trading.

2. Interest rate futures

3. Metal futures

4. Energy futures

5. Exchange rate futures

6. Agricultural futures

7. Individual stock futures

• Warrant/ CBBC Fees

• Singapore Stock Charges

1. Singapore Stock Exchange Commission

2. Transaction fee and liquidation fee

• Financing interest rate

Interest is accrued on a daily basis and the actual interest of the month is published on the third working day of the following month.

The brackets for interest calculations may vary from time to time without prior notice to clients. Such adjustments are periodic and are intended to reflect changes in exchange rates.

Please refer to the TBNZ website - Fees - Financing Interest Rate section for specific instructions.

• Interest on short selling

Since the stocks sold by investors are borrowed from securities dealers, they need to pay a certain amount of interest to securities dealers (starting from the T+2 day of short selling).

Interest on short selling of individual stocks = mortgage amount of individual stocks * daily interest rate on short selling of individual stocks

a. Mortgage amount of US stocks = closing price of individual stocks * 102% (rounded up) * number of shares held

Mortgage amount of Hong Kong stocks = closing price of individual stocks * 105% (rounded up) * number of shares held

b. The interest rate for short selling of individual stocks is on the Tiger Trade APP individual stock market page. Click the "Rong" symbol on the right side of the stock price to view the interest rate for short selling of the stock on that day as a reference for calculating the interest rate for actual short selling. If no specific figures are shown here, it means that there are no coupons, no fixed interest rate or interest rate is changing.

• Billing Report

After transaction, the user can query his own bill report (when the single report data is blank during the report query period, the report will be hidden).

1. Asset Information Form

This form contains the user's asset information at the beginning and end of the period.

a. Accrued Dividends: When the company announces the amount of dividends for its shares, this part will calculate the dividends that users will receive, and the dividends that users will receive during the form query time will be included in cash.

b. Accrued Interest: Interest is collected monthly, so this part will calculate the total interest incurred by users in the report period instead of the collected interest part.

c. Net inflow amount: the sum of the user's inflow and outflow.

2. Accrued Interest Form

a. Accrual Reversal: the interest actually collected during the report query period.

3. Open positions

a. Multiplier: In individual stock option or futures trading, the value of the contract is expressed by the product of a certain monetary amount and the underlying index. This certain monetary amount is fixed by contract and is called contract multiplier. At present, the default stock is 1 and the individual stock option is 100.

4. Transaction Details

a. Turnover: Transaction price multiplied by transaction quantity.

b. Net amount: When buying, the net amount is recorded as the turnover of financial assets purchased plus commissions and taxes; When selling, the net amount is recorded as amortization of the cost when selling financial assets, including realized profits and losses.

• Other charges such as placing orders with Trade Desk

1.    US stock charging standard

2.    Hong Kong Stock Charge Standard

* For bulk transactions, the regular charge shall not be less than 1% of the transaction value according to the bottom-level liquidation of the buyer and seller. Specific projects will be followed up by special teams, subject to the actual project situation.

* The pricing method for some special types of transactions is not applicable to this scheme, subject to the agreement in a separately signed service agreement. If you have any questions, please call customer service.