Holding her Ragdoll cat "Naitang," Ms. Xu, who had just returned from visiting relatives overseas, completed all procedures including microchip verification and on-site quarantine in just a few minutes at the arrival hall of Shanghai Pudong International Airport. "Before departure, I was worried about complicated procedures and long queues, so I specifically filled in the declaration information and uploaded the vaccination certificate in advance through the 'Customs Passenger Finger-Tip Service' mini-program. At the scene, I just went through verification and cleared customs—it was much smoother than I expected." Ms. Xu's remark vividly reflects the ongoing efforts of Shanghai Pudong International Airport Customs to continuously optimize the customs clearance experience for travelers bringing pets.

As demand among travelers bringing pets into the country continues to grow, Pudong Airport Customs, based on its port passenger inspection functions, has vigorously promoted the "Customs Passenger Finger-Tip Service" mini-program to address problems previously encountered by pet-carrying travelers such as "unclear policies, cumbersome on-site procedures, and long waiting times," building dual channels for online policy inquiries and advance information declaration. Before entering the country, travelers can inquire via mobile phone about pet entry quarantine policies and documentation requirements, fill in pet identity information in advance and upload relevant supporting materials. Customs conducts information verification in advance in the background. After arriving at the scene, travelers only need to complete rapid re-verification and on-site quarantine, greatly reducing on-site processing time.

In addition, Pudong Airport Customs, relying on various channels such as airline regular meetings, terminal electronic bulletin boards, and "sending the law to the door" policy presentations, regularly conducts policy interpretation for airlines and outbound travelers, informing them in advance of documentation requirements, quarantine procedures, and matters needing attention, thereby reducing from the source on-site delays caused by incomplete materials or unclear policies.

While adding services, regulatory oversight has not been relaxed. Pudong Airport Customs strictly carries out quarantine supervision in accordance with the law, forming a full-chain closed loop of on-site quarantine, isolation supervision, and follow-up handling, strictly preventing cross-border introduction of animal diseases. In the first eight months of this year, Pudong Airport Customs has cumulatively quarantined and supervised 7,609 incoming pets, a year-on-year increase of 23.5%.