The e-commerce sector is at a turning point filled with both intense competition and new opportunities.

To capture traffic, operating across multiple platforms has become standard practice. However, differing platform rules, severe data silos, and high management costs have trapped countless businesses in a struggle to manage their entire operations effectively while selling on several sites.

How can merchants maintain a global view of their business amidst these varied regulations? Accio Work is providing a new solution.

On July 23rd, Zhang Kuo, President of Alibaba International Digital Commerce Group, revealed at a global cross-border e-commerce summit that over 10 million small and medium-sized enterprises worldwide are already using Accio Work for their business, with user growth exceeding 30 times in the past year.

Since its launch on March 23rd, in just four months—122 days—Accio Work has fully transformed into a "Global E-Commerce AI Workspace." Currently, Accio Work has been integrated with major global e-commerce platforms including Alibaba International Station, 1688, Taobao, Tmall, and Shopify.

This means that managing multiple business operations with a single Agent is no longer a fantasy, but a reality that is unfolding now.

Running a "Global Operating System" in 122 Days

To understand the significance of this Accio Work upgrade, one must first grasp the dramatic shifts occurring in global trade.

Zhang Kuo shared some striking data in his speech: from April to June this year, China's overall export growth rate reached 20%, with June alone hitting 27%. Behind this, beyond the pull from new energy and chip industries, the efficiency and scalability of China's foreign trade on a global scale are becoming more prominent.

On Alibaba International Station, multimodal search (such as long text, photo, and PDF file uploads for product sourcing) has grown by over 100% this year. Global buyers are extending their reach to the Chinese supply chain in more diverse and direct ways.

In March, Alibaba upgraded its original procurement agent into Accio Work, enabling it not only for sourcing but also for autonomously handling complex business tasks.

Shockingly, in just 122 days, Accio Work launched over 100 versions, achieving full coverage from PC desktops and the cloud to mobile devices.

More importantly, Accio Work's ambition has never been limited to foreign trade. Its core positioning is "born for business." Now, Accio Work has been connected to major global e-commerce platforms like Alibaba International Station, 1688, Taobao, and overseas platforms like Shopify and Amazon. It has even integrated with media platforms across different global regions, being completely upgraded to a "Global E-Commerce AI Workspace."

In the future, the accumulation of a merchant's multi-platform business will finally have a unified "operating system."

Data shows that in the past 12 months, Token consumption by foreign trade merchants on Alibaba International Station has increased tenfold, indicating that merchants' depth of AI usage is growing exponentially. Coupled with the rapid evolution and improved cost-effectiveness of global AI models, and Alibaba's extensive underlying engineering optimizations, the Token usage cost for Accio Work has been significantly reduced by 50% in the last two months.

More and more small and medium-sized enterprises are discovering that for any type of e-commerce, whether domestic or international trade, they can use Accio Work.

Xiamen Yao Ming Ribbon Ornament Co., Ltd. is a typical case. This leading merchant with annual sales exceeding 500 million yuan operates simultaneously on platforms like Alibaba International Station, 1688, and Amazon. Previously, managing this multi-store matrix required a large team for division of labor, relying daily on screenshots or importing data into spreadsheets, which was time-consuming and highly error-prone.

The person in charge, Ba Dian, used Accio Work to build over 8 AI Agents, covering the work of multiple functional teams for e-commerce, products, and domestic/foreign trade across different platforms and process stages.

As Zhang Kuo stated, Accio Work aims to connect the "business fragments" merchants face daily on various e-commerce platforms, allowing them to control their entire business through a single Agent, making data understandable, direction clear, and letting truly good business opportunities surface quickly.

Three Core Functions for Mastering Business Overview

Becoming a global e-commerce AI workspace doesn't rely on a single point of capability, but on a system covering the entire business lifecycle.

Integrating with major global e-commerce platforms is just the foundational connection. What truly impresses merchants about Accio Work is its packaging of over 100 professional Skill packages (Agent skill packs) across various business operation domains, tackling the three core pain points of business management one by one.

First is the "Fully Automated Reception of High-Value B2B Customers." In high-ticket B2B transactions, understanding a customer's background, budget, real needs, and order risk often requires significant effort from experienced sales staff. In traditional models, customer service can only provide mechanical replies, failing to touch the core of the transaction.

With Accio Work, merchants only need to upload their proprietary knowledge base. The Agent can structurally analyze this knowledge, automatically and accurately identify and respond to customers' customized needs, promptly push negotiation progress, intervene in decision-making as needed, and provide daily summaries and updates to continuously refine negotiation strategies.

Furthermore, Accio Work can identify high-value customers, deeply understand their needs through background checks, and provide precise guidance to merchants to win back lost customers and secure good deals.

Wang Jingtian, a boss of a foreign trade company in Shandong, experienced this first-hand. In April this year, he tried using Accio Work to develop a new scooter product category. While "patrolling" RFQs (Request for Quotations), the Agent keenly identified a large 2 million yuan order. The "Negotiation Agent" directly provided professional scripts tailored to the specific customer's purchasing focus. The "Precision Calculation Agent" quickly calculated the costs and a reasonable profit margin. Ultimately, with Accio Work's assistance, this 2 million yuan major order smoothly moved to the factory inspection stage. It took only seven days from product selection to securing the large order.

Second is the "One-Click Multi-Platform Auto Product Listing" capability. Different platforms have vastly different requirements for product specifications, descriptions, and image styles. Previously, if a boss of a distribution box company needed to modify the logistics dimensions for over a hundred products, the entire company might need to work for half a day. Now, with Accio Work, just one sentence can update all products in half an hour.

Accio Work's multi-Agent collaborative product listing function allows users to upload product spreadsheets and automatically audit the quality of listings. It can also automatically generate differentiated product materials and descriptions based on the style of different e-commerce platforms, and the language and cultural aesthetics of different countries. After confirming with the merchant, products can be listed across multiple platforms with one click.

"Cap Brother" Zhang Ganchao, born in 1997, used this capability to achieve a turnaround. When the Norwegian team performed well at this year's World Cup, he had the Agent quickly design dozens of hat designs combining "polar bear and Norwegian flag elements" within a day. Accio Work's automated process reduced Zhang's original product selection, design, and listing cycle of 2-3 weeks to just one day. In just two months, Zhang sold over 3,000 hats to the European and American and African markets.

Third is the "Multi-Platform Data Analysis" capability. This feature is particularly exciting for business owners as it directly helps them get a clear picture of their entire business with one click.

By analyzing operational data across platforms and stores with a single click, Accio Work can generate detailed business analysis reports for merchants. It can automatically diagnose the weekly operational situation, automatically grade and assign next week's plans to people (or Agents). It can also compare traffic funnels across platforms to identify optimization directions, deeply analyze platform differences, and provide targeted business strategies.

A female entrepreneur who transitioned from real estate to foreign trade once faced the dilemma of having a blurry store positioning. She approached a consulting firm that quoted a price of 300,000 yuan. Ultimately, she used Accio Work to analyze the order profits and trends for customers of different sizes from different countries, accurately pinpointing a high-profit developing market for her own business.

With Accio Work, merchants are finding it increasingly easy to master the overall picture of their multi-platform business.

"One Agent Managing Multiple Businesses" Transforms from Slogan to Reality

Accio Work's ambition has never been to be a simple auxiliary tool. With its comprehensive integration of major global e-commerce platforms, it demonstrates an astonishing hardcore capability for "fully taking over business operations."

Previously, building a global online store that appeals to overseas aesthetics would cost tens of thousands of yuan and take a professional team several weeks. Now, with Accio Work's full-chain takeover capability, it only costs 70 yuan in Token fees and 30 minutes to complete automatically. It can then continue to autonomously handle subsequent tasks like sourcing, negotiating contracts, and marketing promotion, running the entire process automatically.

It is this hardcore capability of shifting from "helping you do it" to "getting it done for you" that has completely broken down the barriers between domestic and foreign trade and the obstacles of cross-platform operations. It has turned "one Agent managing multiple businesses" from a slogan into reality, and has spawned a large number of "one-person multinational companies" globally.

Overseas, Accio Work's full takeover capability has shown similar universal applicability. Karl, the German "Strawberry King," used to lead his team on thousands-of-kilometer flights to China for trade fairs to find suppliers. Now, with Accio Work, he can contact more supplier resources in one morning than he could at an entire trade fair in the past.

Marcus, the great-grandson of the century-old art dynasty Mucha family, had no supply chain experience when designing cultural and creative products for the newly opened Mucha Museum in Prague. With Accio Work's help, he completed all the work from selecting umbrella fabric materials and designing Mucha painting textures to screening suppliers in just a day or two, creating stunning cultural products.

As over 10 million small and medium-sized enterprises worldwide have already adopted the Accio Work "Global E-Commerce AI Workspace," and as the barriers to multi-platform operations are being systematically dismantled, "one Agent managing multiple businesses" has moved from a vision to daily reality.

Today, the foundation of the Accio Work Global E-Commerce AI Workspace is solidly laid. For merchants eager to break through growth ceilings and achieve "one Agent managing multiple businesses," now is the optimal time to embrace AI and reconstruct their operational workflows. From domestic to foreign trade, from a single store to the entire network, those previously time-consuming and labor-intensive business operations can truly start selling globally with just one click.

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