The National Financial Regulatory Administration, together with the State Administration for Market Regulation and the People's Bank of China, recently held talks with six major travel platform companies. The companies involved include Trip.com Group Limited, Amap, Tongcheng Travel, Fliggy, TravelSky, and Qunar.

The discussions focused on issues identified in these companies' collaborations with financial institutions concerning lending operations. Authorities instructed the firms to standardize their marketing practices and refrain from using misleading promotional language. They were also directed to clearly disclose the names of lending institutions and details of credit products, while explicitly reminding borrowers to engage in rational borrowing.

Furthermore, the platforms were urged to establish accessible customer complaint channels, respond promptly, and properly resolve consumer disputes. The goal is to enhance service quality and effectively protect the legitimate rights and interests of consumers.