Knowledge Atlas (02513.HK) saw its stock price plummet 14.90% during Monday's intraday trading session, marking a significant decline for the Hong Kong-listed artificial intelligence company.
The sharp drop followed the company's public apology regarding problems with its GLM Coding Plan, an AI program subscription package. Knowledge Atlas acknowledged issues with insufficient transparency of rules, an overly slow rollout schedule for the GLM-5 model, and a poorly designed upgrade mechanism for existing users. The company has announced a handling and compensation plan to address these service update problems.