On March 27, Industrial and Commercial Bank of China (ICBC) held its 2025 annual results conference. The bank's Vice President, Wang Jingwu, stated that since the start of the 14th Five-Year Plan period, the group's non-performing loan ratio has continued to improve by no less than 2 basis points annually. By the end of 2025, the group's non-performing loan ratio stood at 1.31%, a decrease of 3 basis points from the beginning of the year, marking a successful conclusion to the asset quality control efforts during the 14th Five-Year Plan period.
He noted that asset quality control pressure for inclusive and personal loans has increased, which is a common challenge across the industry. However, ICBC has consistently adhered to maintaining a bottom line and actively yet prudently preventing and resolving risks. Currently, credit risks in these two sectors are generally manageable, and provisions set aside are sufficient.
In terms of inclusive loans, ICBC has continuously enhanced the coverage, accessibility, and satisfaction of inclusive financial services by vigorously supporting the real economy, strengthening services for key customer groups, improving its digital inclusive product portfolio, reinforcing operational support, optimizing the integrated service system, and solidifying management foundations. These efforts have helped maintain the healthy and sustainable development of inclusive business.
For personal loans, ICBC has earnestly implemented the decisions and deployments of the central authorities, focusing on its primary responsibilities and core businesses. It has actively aligned with policies targeting both existing and incremental growth, continuously improving the market competitiveness, value creation capacity, and risk control capabilities of its personal loan business. In terms of development, the bank has strengthened management of total volume, costs, and interest rates, continuously fostering momentum for sustainable growth and striving for effective qualitative improvement and reasonable quantitative expansion.
Specifically, the bank has focused on: first, analyzing trends in the real estate market and implementing national work arrangements aimed at establishing a new model for real estate development, promoting the construction of quality housing, and stabilizing the property market; second, reinforcing policy guidance for people's livelihoods, innovating financial service models, and enhancing the supply of consumer finance to stimulate diverse and differentiated consumption potential; third, addressing weaknesses in financial services and improving the quality and efficiency of services in county-level agricultural and commercial sectors.