On December 7, iQiyi Inc. issued an apology and compensation plan after a ranking error in the 2025 Taodou World Character Awards sparked controversy. The mix-up involved replacing Liu Shishi's related character award with one tied to Bai Lu, drawing widespread attention.

The platform extended apologies and compensation to five affected characters: Dongfang Huaizhu, Ning Xiuxiu, Li Qingyue, Ning Yuanzhou, and Xiao Lanhua. From December 7 to 14, fans of these characters will enjoy free unlimited chat sessions (over 100 rounds daily without stamina consumption) and an additional five free "sweet story" chapters per character. The move aims to mitigate the impact on the characters, their performers, and fans.