To implement Harbin's "Administrative Law Enforcement in Residential Communities" initiative, deepen property sector regulation, and extend administrative enforcement to residential neighborhoods, the Hulan District Housing and Urban-Rural Development Bureau is taking the lead. This effort addresses the governance dilemma where communities "can see problems but lack authority, while authorities have the power but cannot see the issues." The bureau is coordinating with public security, urban management, fire rescue, market regulation, ecological environment, and natural resources departments to push enforcement forces down into residential communities, building a multi-department collaborative governance framework that enhances residents' sense of fulfillment, security, and happiness in their living environment.

Strengthening high-level planning and establishing a robust institutional system to solidify the governance foundation. Following the list of common enforcement matters for residential communities issued by Harbin, 61 specific enforcement clauses across 15 major categories have been clearly defined, delineating the boundaries of authority between municipal industry guidance departments and district/county enforcement bodies. The list covers illegal activities by construction units, property service companies, owners' committees, homeowners, and business operators, with dynamic adjustments to provide clear legal grounds for community enforcement. Hulan District has adopted this framework to establish a "seven-in-one" comprehensive governance system, implementing list-based management, ledger-based progress tracking, and check-off-style rectification. This approach clarifies the responsibilities of sub-district offices, industry departments, and property service companies while breaking down departmental barriers. Through multiple training sessions, on-site coordination meetings, and special promotion conferences, standardized enforcement in residential communities is being advanced. Additionally, property companies are required to fulfill frontline inspection and reporting duties, standardizing the use of the "Illegal Activity Inspection Log" and "Illegal Activity Report Form." Property staff conduct routine patrols, issue initial warnings and stop violations such as illegal construction, unauthorized renovations, and unsafe electric bike charging. When warnings fail, they preserve evidence and promptly report to enforcement departments, forming a "property inspection and warning - clue reporting - departmental enforcement" prevention chain that clears the first hurdle in grassroots governance.

Stationing enforcement teams at designated points and innovating linkage mechanisms to consolidate governance synergy. Key communities now host urban management workstations where enforcement officers are stationed full-time, forming specialized governance teams composed of enforcement personnel, community grid workers, property staff, and volunteers. This operates under a "six-in-one" linkage model involving urban management, sub-district offices, communities, property companies, owners' committees, and residents. The initiative coordinates functional departments including public security, housing, fire rescue, and market regulation, implementing the "whistle-blowing by streets and townships, response by departments" mechanism. A "three-inspection linkage" system combines routine patrols, special inspections, and follow-up reviews, shifting from residents petitioning upward to enforcement reaching downward, achieving "minor issues resolved within the community, major issues handled through joint action." Targeting persistent community problems such as hallway clutter, illegal structures, unsafe electric bike charging, noise disturbances, green space encroachment, unregulated pet ownership, and renovation damage to load-bearing structures, the district has conducted over 60 joint governance actions covering more than 100 key community sites, ensuring early detection, early intervention, and early resolution of issues.

Adopting a balanced approach of flexibility and strictness in enforcement to tackle targeted issues and resolve livelihood-related problems. The "721" flexible enforcement method is practiced, prioritizing education and persuasion while using administrative penalties as a last resort to minimize conflicts. Since the special campaign began, over 400 residents have received education and guidance, with more than 90 issues self-corrected by residents. Over 1,100 instances of hallway clutter have been cleared, more than 1,600 small ads removed, over 260 unauthorized hanging facilities dismantled, more than 210 cases of green space encroachment and illegal parking rectified, over 40 illegal structures demolished, more than 680 non-motorized vehicles re-parked in designated areas, and over 280 truckloads of miscellaneous debris hauled away. Over 160 cases of safety hazards and noise pollution that drew strong public complaints have been handled, comprehensively upgrading the community living environment. Enforcement covers all key areas specified in the list: investigating illegal activities by construction units and property service companies in bidding, document transfer, and property management facility allocation; cracking down on unauthorized excavation of underground spaces, damage to load-bearing structures, and illegal alterations to building facades; rectifying illegal room subdivision, electric bike parking and charging in public areas, and blockages of fire escapes; addressing social noise, catering fume, and dust pollution; and regulating transparent pricing for community businesses and elevator safety operations, effectively bringing legal oversight to residents' doorsteps.

Closing the loop on complaint resolution and combining legal education with long-term measures to consolidate governance gains. Compliant channels are kept open for residents, using the urban management hotline and online platforms to gather public input. Over 400 complaints have been received and processed, resolving nearly 100 difficult and long-pending issues. A three-tier supervision mechanism using notification, reminder, and urging documents ensures a full closed-loop process of "immediate response, categorized assignment, time-limited resolution, and follow-up feedback," guaranteeing every resident request receives a response. Publicity efforts have been intensified, with over 60 sessions on urban management, property, and fire safety regulations and more than 4,200 leaflets distributed to help residents understand the law and participate in community co-governance. Six long-term mechanisms covering grid inspections, property supervision, and problem rectification "look-back" reviews have been refined, shifting the governance model from concentrated campaigns to routine, sustained management and preventing the recurrence of various issues. Looking ahead, Hulan District will continue deepening the "Administrative Law Enforcement in Residential Communities" initiative, focusing on prominent problems in residential areas, addressing grassroots governance shortcomings, optimizing inter-departmental coordination, and continuously refining enforcement decentralization and service advancement to create a well-ordered, safe, and livable residential environment.