Bank of China Intensifies Efforts to Provide Financial Services Support During Flood Relief Operations

Deep News
07/07

Recent heavy rainfall and strong winds in regions such as Guangxi, Hubei, and Gansu have led to disasters including dam breaches and landslides, resulting in significant casualties and economic damage. Confronted with the severe flood season, Bank of China (HKG: 3988) has swiftly activated its emergency flood prevention and disaster response plan, advancing various relief efforts to build a safety barrier for the public through concrete actions.

Persistent influence from Typhoon Maysak has brought torrential rains to many areas in Guangxi. In response to the flood situation, the bank promptly initiated its emergency response mechanism to ensure financial services remain uninterrupted.

Proactive Planning and Enhanced Warning Response

Tailored flood prevention work plans and measures have been formulated based on local conditions, implementing refined control standards of "one city, one policy; one point, one policy." Detailed operational plans covering branch protection, material relocation, and emergency response across the entire process have been developed, with rational allocation of operational resources to ensure efficient and orderly progress in flood prevention work.

Swift Response and Enhanced Customer Convenience Measures

Real-time weather and risk avoidance warnings are being issued. In emergencies such as waterlogging or flash floods, temporary branch closures and staff relocation can be promptly implemented. Emergency supplies like umbrellas and raincoats have been added to banking halls, with considerate reminders to customers about travel safety, conveying financial warmth through meticulous care.

Uninterrupted Channels to Ensure Financial Services

While ensuring safety, all operational branches maintain basic counter services, striving to meet public needs and ensure smooth financial services. Full efforts are dedicated to maintaining the stable operation of online banking, mobile banking, and electronic payment systems, guiding customers to prioritize electronic channels for transactions to reduce outdoor risks.

Recently, sustained heavy rainfall has caused disasters in multiple areas of Hubei. Bank of China has focused on prevention in advance and accelerated rescue efforts, working comprehensively to strengthen the financial safety line during the flood season.

Rapid Response and Volunteer-Led Post-Disaster Clearance

In response to the impact of extreme convective weather on branch facilities and the surrounding environment, the Huanggang Mingzhu Avenue Branch quickly activated its flood prevention emergency plan, conducting a comprehensive safety hazard inspection. Volunteer teams were spontaneously formed to clear fallen trees and road debris in the vicinity, undertaking post-disaster environmental cleanup.

Targeted Assistance and Support for Risk Investigation

The Jingzhou Branch's village-based work team proactively engaged at the grassroots level in rural areas, concentrating on specialized flood prevention operations like river dredging. The team simultaneously conducted section-by-section inspections along the embankments, checking water conservancy facilities such as sluice gates, meticulously identifying potential safety hazards like loose embankments or poor drainage to mitigate flood risks from the source.

Timely Repairs to Ensure Operational Channel Smoothness

The Ezhou Branch conducted comprehensive inspections of key areas including branches, warehouses, and dormitories, efficiently completing emergency tasks such as equipment repairs and on-site obstacle clearance, while rigorously排查档案库房的安全隐患。Simultaneously, efforts were made to ensure financial service support during the flood season, promptly repairing faulty self-service equipment to keep both online and offline service channels畅通.

With frequent extreme weather, the flood prevention situation in Gansu remains severe. Bank of China has organized safety hazard inspections to enhance emergency response capabilities.

Strengthened Education to Boost Emergency Capacity

Regular flood safety education for employees is conducted, organizing studies on flood prevention work guidelines to improve staff emergency handling capabilities. While ensuring safety, efforts are made to guarantee branch operational support.

Comprehensive Inspections to Solidify Flood Prevention Foundation

A specialized flood safety inspection has been carried out across the entire jurisdiction, increasing patrol and defense efforts, and refining flood emergency plans. Focus is placed on securing safety protections for areas such as branch electrical circuits and drainage pipes, enhancing employees' safety awareness and their ability to handle突发事件.

Bank of China will continue to closely monitor changes in the flood situation, strengthen hidden danger inspections in key areas, and improve service capabilities during extreme weather. With more substantial measures, the bank aims to fortify the financial front line for flood prevention and disaster relief,全力保障金融服务平稳有序, providing solid financial support to safeguard the lives and property of the people.

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