Toku Ltd. provided shareholders with an update on its commercial profile and strategic priorities during its Annual General Meeting held on Apr, 27 2026. Management fielded questions covering contract duration, profitability goals and expansion plans.

The company said most customer agreements run for about three years, reflecting the complexity of its enterprise communications platform. It currently serves roughly 100 customers across private and public sectors. Management attributed recent revenue fluctuations to changes in contract scope or geographic deployment rather than client losses, noting that its software is “deeply embedded” in customer systems.

Chief Executive Officer Thomas Laboulle told investors the firm is prioritising growth and international scale over near-term earnings. Toku aims to reach adjusted EBITDA profitability within two to three years while continuing to invest in technology and market expansion, a timeline consistent with disclosures in its FY2025 annual report.

Responding to questions on geographic breadth, the company said its presence in multiple regions is led by multinational client demand and is essential for tapping the global enterprise market.

While artificial intelligence is a core capability, management said Toku is not a pure-play AI company. Instead, AI features are integrated into its broader software suite and are already generating revenue; the company views AI as a baseline requirement for future enterprise solutions.

Chief Financial Officer Nick Chee noted that Toku does not employ formal foreign-exchange hedging because a high proportion of revenue and costs are denominated in the same currencies, providing a natural offset.

Dividends are not expected in the near term as the company reinvests for growth, though the policy may be revisited once profitability is achieved.

Looking ahead, Toku plans to accelerate research and development spending following its listing while maintaining what it described as a historically capital-efficient approach. Management cited execution risk in scaling operations as the principal challenge.

The company acknowledged limited analyst coverage and said it is increasing investor-relations activities, including its FY2025 earnings call, ongoing media outreach and the inaugural “Toku Day” held after the AGM.