On August 27, Ping An Insurance (Group) Company Of China, Ltd. held its 2025 interim results conference. Co-CEO Guo Xiaotao provided detailed insights into the group's long-term technology deployment and AI strategic achievements. He emphasized: "Ping An Group has consistently invested substantial resources in technology, and comprehensive digital transformation represents one of our most important systematic initiatives."

Guo Xiaotao explained that the core of Ping An's AI strategy is "comprehensive AI adoption," which involves building a "5G strategy" framework covering "intelligent marketing, intelligent services, intelligent operations, intelligent management, and intelligent business operations." The underlying logic is "AI in all" — using AI technology to intelligently reconstruct the entire value chain of finance, healthcare, and elderly care.

Regarding core competitiveness, Guo Xiaotao particularly highlighted Ping An's technological advantages in vertical domains: "At the foundational level, we utilize advanced open-source large models, but in vertical areas such as underwriting, pricing, claims processing, healthcare, and elderly care, we have proprietary large models. Combined with our internal ten specialized databases, this creates powerful vertical domain advantages." Data shows that Ping An has developed 67 proprietary large models, adding 14 new models this year, which demonstrate exceptional performance in professional scenarios.

In terms of technology implementation, Ping An's intelligent agents have achieved large-scale deployment, with 23,000 intelligent agents deployed across the group and more than 20% of employees using intelligent agents to handle daily operations. Guo Xiaotao provided an example: "Through the application of intelligent agents and digital employees, auto insurance has reduced costs by one percentage point in underwriting, claims processing, and marketing."

Looking ahead, Guo Xiaotao stated that with continued deepening of AI investment, the company will achieve more significant results in customer experience enhancement, cost reduction and efficiency improvement, and sales productivity enhancement.