China Eastern Airlines (CHINA EAST AIR) has published its 18th annual Sustainability (ESG) Report, covering the 2025 financial year and aligned with ISSB S1/S2, GRI and Shanghai Stock Exchange ESG guidelines.
Key operational metrics • Flight hours rose 5.97 % year-on-year to 2.75 million hours, with zero major operational incidents. • Passenger volume reached 150 million, up 6.70 %. • International and regional routes increased to 249 after launching 24 new services, giving coverage on six continents. • Average daily aircraft utilisation improved to 9.34 hours; the fleet stood at 826 aircraft, including 14 domestically built C919s.
Safety and governance • The Board’s Aviation Safety & Environment Committee oversees ESG. • A dual-prevention mechanism for risk grading and hazard remediation is in place; voluntary safety reports climbed 29.83 % to 74,000. • Company-wide safety training covered 8 dedicated courses and 826 certified managers.
Climate and resource performance • Carbon emissions per 10,000 ton-km fell to 8.94 tons, 12.9 % lower than the 2019 baseline. • Fuel consumption per 10,000 ton-km declined 5.80 % year-on-year to 2.82 tons; cumulative fuel-saving initiatives cut usage by 127,000 tons (-400,050 tons CO₂). • Sustainable Aviation Fuel (SAF) uptake exceeded 8,253 tons and the carrier operated China’s first C919 commercial flight using SAF. • Renewable electricity accounted for 0.11 % of total energy, supported by on-site photovoltaic generation of 1.70 GWh.
Digital transformation • A dedicated working group delivered 52 projects across seven domains, logging 303 milestones. • AI “application map” now covers 227 scenarios; a Digital Human + Multi-Agent smart service has been deployed and recognised as a national user-experience innovation case. • Electronic Flight Bag deployment uses eSIM technology fleet-wide, an industry first in China.
Employee and supply chain highlights • Headcount rose to 89,277 (37.01 % female); average training hours reached 120.90 per employee. • Anti-corruption training covered 6,180 staff; no compliance cases or child/forced labour were reported. • Supplier base expanded to 7,597, all subject to ESG clauses and a green-procurement rating system.
Social impact • Rural-revitalisation spend totalled RMB 444.98 million, supporting 5,300 poverty-alleviation flights and creating RMB 1.20 billion GDP impact in target counties. • Volunteer service reached 42,500 hours; public-welfare investment was RMB 459.58 million.
Looking forward, the Board reiterated its 2035 target of carbon-neutral growth in air transport and pledged continued investment in safety, digital and green technologies to underpin its goal of becoming a world-class airline.