Release Date: November 08, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Could you remind us about the AOV headwinds and the timeline for when they might stabilize? A: Our AOV headwinds in Q3 were due to two factors: lapping a record quarter for orders over $100,000 last year, and this year, such orders were below typical ranges. We expect these headwinds to subside in Q4, with more normalized average order values. - Tom Terino, CFO
Q: Given the correlation with the luxury housing market, do you have any updated thoughts on the timeline for more normalized transaction volumes? A: We aim to grow faster than the market and take share. While we don't anticipate a market recovery next year, our performance metrics indicate we're outperforming the market. If a recovery occurs, it will be a plus. - David Rosenblatt, CEO
Q: How material is the removal of the auctions format to the business? A: Auctions accounted for 5-6% of orders and 2% of revenue. We've redeployed resources to other pricing initiatives, like machine learning-based pricing, which should have a bigger impact on conversion and growth. - David Rosenblatt, CEO
Q: Can you clarify your comments on revenue growth and operating leverage for 2025? A: We are not providing forward-looking guidance for 2025. However, we are focused on lowering the revenue growth threshold required to generate operating leverage, targeting mid-single-digit revenue growth. - Tom Terino, CFO
Q: What factors will help churn normalize in the first half of 2025? A: We are transitioning remaining Essential Sellers to subscription fee-paying packages, which will be completed this quarter. This will stabilize churn, with minimal impact on GMV and listings. - David Rosenblatt, CEO
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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