Release Date: February 10, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you elaborate on the new Total Addressable Market (TAM) analysis and the significant increase in wallet share? A: Chadwick Collins, CEO, explained that the TAM analysis involved extensive work with a strategy consulting firm to identify applicable industries and potential customers. The analysis revealed a larger potential customer base and a significant increase in wallet share. This was validated by existing customers exceeding target wallet share, indicating potential for growth.
Q: How does the pipeline of enablement campaigns look for 2025, and what is the expected mix of new logos versus wallet share growth? A: Kimberly Nelson, CFO, stated that the company is optimistic about the enablement campaigns for 2025. The mix of customer count versus wallet share is expected to be similar to Q4, with opportunities for growth in both areas.
Q: With the focus on traceability, especially in the grocery segment, how does this impact fulfillment and tracking? A: Chadwick Collins, CEO, noted that government-mandated traceability requirements increase the need for collaboration between suppliers and buyers. This has driven interest in connecting traceability data from suppliers to buying organizations, particularly in food safety.
Q: How does the recent acquisition of Carbon6 impact your strategy, especially with Amazon's changes in package delivery? A: Chadwick Collins, CEO, mentioned that they do not expect any impact from Amazon's changes. The majority of third-party sellers use Amazon's fulfillment services, which have sufficient capacity, so no disruption is anticipated.
Q: How does the new TAM analysis affect your go-to-market strategy and resource allocation? A: Chadwick Collins, CEO, stated that the analysis reinforces their current go-to-market strategies. The community enablement and channel go-to-market approaches are effective in capturing available suppliers and addressing replacement cycles, respectively.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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