Starbucks to Lay Off More Than 1,000 Workers -- WSJ

Dow Jones
2025/02/24

By Heather Haddon

Starbucks said it would lay off 1,100 corporate employees while not filling several hundred open positions, part of new chief executive Brian Niccol's effort to streamline operations.

Niccol said in a message Monday that the cuts would remove corporate layers and duplications and would help the coffee company become more focused.

"We believe it's a necessary change to position Starbucks for future success," Niccol said.

Starbucks has been struggling with a string of quarterly sales declines as customers have sought out cheaper coffee, or balked at long lines. Niccol has pledged to bring back the company's old cafe vibe in stores, speed up service and improve the mobile ordering experience.

Starbucks had 16,000 corporate employees as of last September, who work in corporate support, store development, roasting, manufacturing, warehousing and distribution, and other functions. The company said the layoffs wouldn't impact roasting, manufacturing, warehousing and distribution workers.

Cafe workers also wouldn't be affected by the cuts, Starbucks said.

The layoffs are among the largest rounds of cuts in Starbucks's history. In 2018, Starbucks said it would lay off 5% of its global corporate workforce, amounting to around 350 people.

Write to Heather Haddon at heather.haddon@wsj.com

 

(END) Dow Jones Newswires

February 24, 2025 08:29 ET (13:29 GMT)

Copyright (c) 2025 Dow Jones & Company, Inc.

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