Release Date: March 06, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you provide an update on the unit recovery and underwriting trends over the past year? A: Douglas Campbell, CEO, explained that last year they were too tight with underwriting after rolling out the LOS, resulting in a 19.9% decline in the third quarter. They have since relaxed some controls, focusing on risk-based pricing rather than overall relaxing of core controls. Current run rates imply a 6% to 8% decline compared to fiscal year '23, which was a high watermark.
Q: How did weather impact delinquencies, and what trends have you seen since? A: Vickie Judy, CFO, noted that while it's hard to isolate the weather's impact, delinquencies have trended back down quickly and are in line with expectations.
Q: Can you provide details on recent acquisitions and their impact on SG&A? A: Vickie Judy, CFO, stated that they closed a dealership in Hot Springs, Arkansas, last December, and two large Texas Auto Center dealerships in June. These acquisitions are expected to add 5,000 or more accounts over the next 18 to 24 months, impacting SG&A as they build out a portfolio of customers.
Q: How are provisioning benefits being realized, and what is the impact of the LOS on consumer stress? A: Vickie Judy, CFO, explained that most benefits are from underwriting improvements rather than consumer conditions. Douglas Campbell, CEO, added that 60% of the portfolio is under new LOS controls, providing flexibility and helping navigate broader macroeconomic uncertainties.
Q: What opportunities do you see for America's Car-Mart, and why did you join the company? A: Jamie Fischer, COO, expressed excitement about joining a company where she can make a significant impact. Coming from a larger company, she sees opportunities to implement changes and improve collections, contributing to the organization's success story.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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