Release Date: April 30, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Have you seen any notable change in the demand outlook early in the second quarter, considering the disruptive headlines related to tariffs and the macro environment? A: J. Joel Quadracci, Chairman, President, and CEO: We haven't seen significant adjustments in marketing plans due to tariffs yet. Some clients have adjusted plans based on uncertainties, like product availability from Vietnam, but it's not a trend. We're monitoring the situation closely as clients await more clarity on tariffs and potential economic impacts.
Q: With the upcoming postal rate increase, do you see any changes in the Postal Service's approach to pricing and volume trade-offs? A: J. Joel Quadracci, Chairman, President, and CEO: The Postal Service is testing price elasticity for catalogs, acknowledging the sensitivity to cost changes. A new Postmaster General is expected soon, which might influence future pricing strategies. The upcoming rate increase is offset by a promotion for catalogs starting in October, which could create opportunities if economic conditions remain stable.
Q: What was the rationale behind acquiring Enru's co-mailing assets, given Quad's existing co-mailing solutions? A: J. Joel Quadracci, Chairman, President, and CEO: Enru brings a high-density co-mailing capability that complements our existing services, enhancing efficiency and discounts for clients. The acquisition also includes equipment upgrades, benefiting our platform and clients.
Q: Can you provide an update on the In-Store Connect initiative and its expansion? A: J. Joel Quadracci, Chairman, President, and CEO: We've expanded from 15 to over 45 stores, with 30 more coming from new clients. One new client is a large West Coast grocer focused on the Hispanic market, which is valuable to CPGs. Our goal is to increase store numbers and geographic reach, aiming for significant audience exposure.
Q: How is Quad leveraging AI, particularly in collaboration with Google, to enhance marketing performance? A: Anthony Staniak, CFO: We're rolling out Audience Builder 2.0, a tool that taps into our data stack, including transactional and passion score data. This tool, combined with AI language models, enhances audience targeting and marketing effectiveness. Early case studies show strong performance improvements in responsiveness.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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