Release Date: May 01, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: What are you seeing in terms of productivity now that you've put in place some dedicated sales teams for different product areas? A: Patrick Goepel, CEO: We've seen double-digit improvement in attach rates, and having sales specialists drive these rates is crucial. An example is a client who expanded from a $4,000 payroll-only customer to a $120,000 customer by adding multiple products. This progress is early, but promising.
Q: How much progress have you made on maintaining HR Compliance with customers who have the ERTC and HR Compliance bundle? A: Patrick Goepel, CEO: We've seen retention rates drop after the ERTC benefit, but we're starting to see more customers than we're losing. We expect strong growth in the second half of 2025 and double-digit growth in 2026.
Q: Any slowdown in pipeline based on economic uncertainty, particularly with SMBs? A: Patrick Goepel, CEO: Despite macroeconomic concerns, our pipeline and sales productivity remain strong. We modeled flat employment and potential rate cuts, but haven't seen significant impacts on our customer base.
Q: Could you discuss your product roadmap and investments, both organic and inorganic? A: John Pence, CFO: We've filled gaps in our suite with acquisitions like Broker of Record and Recruiting. AsurePay addresses the move away from paper checks. We're also focusing on resellers to expand our customer base and cross-sell products.
Q: How should we think about acquisitions with the new credit facility? A: Patrick Goepel, CEO: We completed two acquisitions in Q1 and expect the cadence to ramp up in the second half of the year. The new $60 million credit facility gives us flexibility to pursue more deals and grow quickly.
Q: What are the primary drivers for accelerated revenue growth in the second half of the year? A: Patrick Goepel, CEO: Growth will be driven by increased attach rates, a growing contracted backlog, and contributions from new partnerships and acquisitions. We expect strong sales team momentum and partner contributions.
Q: Can you provide more color on the Canada tax product and its competition? A: Patrick Goepel, CEO: We've already turned on Canadian tax capabilities for some clients, and there's a strong pipeline. The product has a modern design and is generating interest from existing and potential clients.
Q: Any updates on the competitive environment? A: Patrick Goepel, CEO: Our engagements and pipeline remain strong, with no significant changes in the competitive landscape. Sales cycles have slightly elongated, but interest levels are high.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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