RingCentral Inc. and Salesforce Unite to Enhance CRM Capabilities with Seamless Communication Integration

Reuters

05-05

RingCentral Inc. and Salesforce Unite to Enhance CRM Capabilities with Seamless Communication Integration

RingCentral Inc. has announced a new collaboration with Salesforce to enhance customer service solutions within the Salesforce CRM environment. This partnership integrates RingCentral's cloud voice and digital communication capabilities with Salesforce's CRM platform, enabling businesses to maintain their telephony and contact center investments while leveraging Salesforce's powerful tools. The integration offers AI-powered insights, seamless workflow integration, and improved cross-functional collaboration, aiming to deliver effortless customer experiences and drive powerful outcomes for mutual customers. The new solution, RingCX for Salesforce Service Cloud Voice, is now available on AppExchange.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. RingCentral Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20250505963144) on May 05, 2025, and is solely responsible for the information contained therein.

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