Sprinklr Inc., a leading unified customer experience management platform, has announced an expanded partnership with Aramex, a global logistics and transportation leader. This collaboration aims to revolutionize the digital customer experience for Aramex customers across more than 65 countries. By leveraging Sprinklr's Case Management, Sprinklr Voice, and Conversational AI, Aramex has modernized its customer experience since 2022, automating 90% of cases and saving over a million agent hours annually. This initiative enhances operational efficiency, reduces case resolution delays, and boosts customer satisfaction, ensuring a seamless and AI-driven customer support experience.