Zenvia Inc. has reported initial success with its Zenvia Customer Cloud, launched in October 2024, generating revenues of around 180 million in the full year of 2024. The platform is already being used by nearly 6,000 companies, with 20% of them being international entities from Mexico and Argentina. For 2025, Zenvia Inc. projects a growth rate of 25% to 30% for this operation, with an anticipated gross margin of 68% to 70% and a positive EBITDA margin. The company has also noted that it expects to report a promising start for 2025, with revenue growth, recovering SaaS margins, and a healthy EBITDA level, with Q1 numbers expected by mid-June.
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