Visa Inc. has published its "Money Travels: 2025 Digital Remittances Adoption Report," highlighting significant shifts in consumer preferences within North America's remittance industry. The report underscores the growing dominance of digital remittance apps, driven by their convenience, security, and user-friendly features. A key finding is the preference for digital apps, with 69% of U.S. respondents and 65% of Canadians favoring these platforms for sending and receiving funds, while traditional methods like cash or checks see a decline in usage. Despite the popularity of digital options, high fees remain a notable concern, cited by 27% of U.S. and 30% of Canadian respondents. Visa continues to innovate, exploring technologies like stablecoins to enhance cost efficiency and broaden financial access. The report also highlights that unexpected needs and special occasions are primary reasons for sending remittances. As digital remittances become more prevalent, transparency and customer satisfaction are emphasized as critical to meeting evolving consumer expectations.
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