The Hackett Group Inc., a prominent consultancy and executive advisory firm specializing in generative artificial intelligence, has unveiled its latest analysis on the procurement outsourcing services market through the Digital World Class® Matrix. The study highlights significant advancements in AI-driven procurement outsourcing, revealing a 46% boost in sourcing efficiency and automation, alongside a 23% improvement in purchase cost savings and cost avoidance. The report underscores the role of procurement outsourcing services in providing companies with flexibility, scalability, and the rapid adoption of cutting-edge, AI-enabled technologies. While traditionally limited to low-risk processes, these services are now delivering substantial value across a broader spectrum of complex purchasing needs. The comprehensive analysis is designed to assist procurement professionals in making informed outsourcing decisions that align with their strategic priorities and business objectives. A complimentary summary of the research is available for download with registration.
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