Australia's Federal Court ordered Webjet (ASX:WJL) to pay AU$9 million in penalties for making false or misleading statements related to the price of flights and booking confirmations, according to a Monday statement from the Australian Competition and Consumer Commission (ACCC).
The firm admitted that between 2018 and 2023, it made false or misleading statements when it advertised airfares that excluded compulsory fees on its website, as well as in promotional emails and social media posts.
It also admitted to providing false or misleading booking confirmations to 118 consumers for flight bookings that had not been confirmed between 2019 and 2024.
Webjet cooperated with the ACCC, which brought the proceedings, admitted liability, and agreed to make joint submissions to the court about orders, including the penalty.
The court also made declarations and other orders proposed, including that Webjet review its compliance program and pay a contribution related to costs incurred by the ACCC.
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