Cognizant Technology Solutions Corporation has announced an expansion of its strategic partnership with Lineage, Inc., a leading global temperature-controlled warehouse REIT. This collaboration aims to enhance Lineage's customer service transformation by integrating advanced resources and technologies, including Cognizant's Agentic AI solutions. The partnership is set to empower customer care professionals at Lineage, ensuring a personalized and high-quality customer experience. Customers will benefit from consistent service quality, improved responsiveness, and access to expanded resources, including predictive insights and automation capabilities. This joint effort underscores a shared vision to establish a new standard in cold chain customer care, building on Lineage's "One Lineage" framework for a unified customer experience.