LivePerson Q2 revenue falls but beats estimates

Reuters

08/12

<a href="https://laohu8.com/S/LPSN">LivePerson</a> <a href="https://laohu8.com/S/QTWO">Q2</a> revenue falls but beats estimates

Overview

LivePerson Q2 revenue falls 25.4% yr/yr but beats analyst expectations, per LSEG data
Net loss for Q2 was $15.7 mln, impacted by previous debt extinguishment gain
Company secured refinancing to deleverage balance sheet, extending runway to 2029

Outlook

LivePerson expects Q3 revenue between $56 mln and $59 mln
Company anticipates full-year revenue to range from $230 mln to $240 mln
LivePerson sees Q3 adjusted EBITDA between $(4) mln and $(2) mln
Company expects recurring revenue to represent 93% of total revenue

Result Drivers

CUSTOMER CANCELLATIONS - Revenue decline attributed to customer cancellations and downsells
AI CONVERSATIONS - 45% sequential increase in AI-powered conversations, per CEO John Sabino
REFINANCING AGREEMENT - Secured refinancing to deleverage balance sheet and extend runway through 2029, per CFO John Collins

Key Details

Metric	Beat/Miss	Actual	Consensus Estimate
Q2 Revenue	Beat	$59.60 mln	$58.60 mln (4 Analysts)
Q2 EPS		-$0.17

Analyst Coverage

The current average analyst rating on the shares is "hold" and the breakdown of recommendations is no "strong buy" or "buy", 4 "hold" and no "sell" or "strong sell"
The average consensus recommendation for the it services & consulting peer group is "buy."
Wall Street's median 12-month price target for LivePerson Inc is $0.93, about 30.8% below its August 8 closing price of $1.21

Press Release: ID:nPnb37FTza

(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)

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}\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\nLivePerson Q2 revenue falls but beats estimates\n</h2>\n\n<h4 class=\"meta\">\n\n\n<a class=\"head\" href=\"https://laohu8.com/wemedia/1032215980\">\n\n\n<div class=\"h-thumb\" style=\"background-image:url(https://community-static.tradeup.com/news/4567337cbdf294b657b1fa87c5488b48);background-size:cover;\"></div>\n\n<div class=\"h-content\">\n<p class=\"h-name\">Reuters </p>\n<p class=\"h-time\">2025-08-12 04:41</p>\n</div>\n\n</a>\n\n\n</h4>\n\n</header>\n<article>\n<html xmlns=\"http://www.w3.org/1999/xhtml\"><head><title><a href=\"https://laohu8.com/S/LPSN\">LivePerson</a> <a href=\"https://laohu8.com/S/QTWO\">Q2</a> revenue falls but beats estimates</title></head><body><p><span>Overview</span></p><ul><li><p>LivePerson Q2 revenue falls 25.4% yr/yr but beats analyst expectations, per LSEG data</p></li><li><p>Net loss for Q2 was $15.7 mln, impacted by previous debt extinguishment gain</p></li><li><p>Company secured refinancing to deleverage balance sheet, extending runway to 2029</p></li></ul><p><span>Outlook</span></p><ul><li><p>LivePerson expects Q3 revenue between $56 mln and $59 mln</p></li><li><p>Company anticipates full-year revenue to range from $230 mln to $240 mln</p></li><li><p>LivePerson sees Q3 adjusted EBITDA between $(4) mln and $(2) mln</p></li><li><p>Company expects recurring revenue to represent 93% of total revenue</p></li></ul><p><span>Result Drivers</span></p><ul><li><p>CUSTOMER CANCELLATIONS - Revenue decline attributed to customer cancellations and downsells</p></li><li><p>AI CONVERSATIONS - 45% sequential increase in AI-powered conversations, per CEO John Sabino</p></li><li><p>REFINANCING AGREEMENT - Secured refinancing to deleverage balance sheet and extend runway through 2029, per CFO John Collins</p></li></ul><p><span>Key Details</span></p><table><tbody><tr><td><p><span>Metric</span></p></td><td><p><span>Beat/Miss</span></p></td><td><p><span>Actual</span></p></td><td><p><span>Consensus Estimate</span></p></td></tr><tr><td><p>Q2 Revenue</p></td><td><p>Beat</p></td><td><p>$59.60 mln</p></td><td><p>$58.60 mln (4 Analysts)</p></td></tr><tr><td><p>Q2 EPS</p></td><td></td><td><p>-$0.17</p></td><td></td></tr></tbody></table><p><span>Analyst Coverage</span></p><ul><li><p>The current average analyst rating on the shares is \"hold\" and the breakdown of recommendations is no \"strong buy\" or \"buy\", 4 \"hold\" and no \"sell\" or \"strong sell\"</p></li><li><p>The average consensus recommendation for the it services &amp; consulting peer group is \"buy.\"</p></li><li><p>Wall Street's median 12-month price target for LivePerson Inc is $0.93, about 30.8% below its August 8 closing price of $1.21</p></li></ul><p>Press Release: <span>ID:nPnb37FTza</span></p><p>(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)</p></body></html>\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"LPSN","symbol_name":"LivePerson","start_time":0,"source_url":"https://api.refinitiv.com/data/news/v1/stories/urn:newsml:reuters.com:20250811:nPLXBDDFFA:1","article_id":"2558698290","we_media_id":"1032215980","thumbnails":[],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2558698290","pubTimestamp":1754944883,"columns":[],"sourceInfo":null,"weMediaInfo":{"media_name":"Reuters","introduction":"Reuters.com brings you the latest news from around the world, covering breaking news in markets, business, politics, entertainment and technology","home_visible":1,"id":"1032215980","head_image":"https://community-static.tradeup.com/news/4567337cbdf294b657b1fa87c5488b48"},"summary":"LivePerson Q2 revenue falls but beats estimatesOverviewLivePerson Q2 revenue falls 25.4% yr/yr but beats analyst expectations, per LSEG dataNet loss for Q2 was $15.7 mln, impacted by previous debt ext","collect":0,"end_time":0,"defaultTopTitle":"","property":["earning"],"viewcount":null,"language":"en","relate_stocks":{"LPSN":"LivePerson"},"translate_title":"LivePerson第二季度收入下降但超出预期","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"LPSN":0.9},"content_text":"LivePerson Q2 revenue falls but beats estimatesOverviewLivePerson Q2 revenue falls 25.4% yr/yr but beats analyst expectations, per LSEG dataNet loss for Q2 was $15.7 mln, impacted by previous debt extinguishment gainCompany secured refinancing to deleverage balance sheet, extending runway to 2029OutlookLivePerson expects Q3 revenue between $56 mln and $59 mlnCompany anticipates full-year revenue to range from $230 mln to $240 mlnLivePerson sees Q3 adjusted EBITDA between $(4) mln and $(2) mlnCompany expects recurring revenue to represent 93% of total revenueResult DriversCUSTOMER CANCELLATIONS - Revenue decline attributed to customer cancellations and downsellsAI CONVERSATIONS - 45% sequential increase in AI-powered conversations, per CEO John SabinoREFINANCING AGREEMENT - Secured refinancing to deleverage balance sheet and extend runway through 2029, per CFO John CollinsKey DetailsMetricBeat/MissActualConsensus EstimateQ2 RevenueBeat$59.60 mln$58.60 mln (4 Analysts)Q2 EPS-$0.17Analyst CoverageThe current average analyst rating on the shares is \"hold\" and the breakdown of recommendations is no \"strong buy\" or \"buy\", 4 \"hold\" and no \"sell\" or \"strong sell\"The average consensus recommendation for the it services & consulting peer group is \"buy.\"Wall Street's median 12-month price target for LivePerson Inc is $0.93, about 30.8% below its August 8 closing price of $1.21Press Release: ID:nPnb37FTza(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)","kind":"highlight","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"dataReport","news_rank":0,"symbols":[],"gpt_button":0,"need_auth":false,"code":"91000000","status":"200"}}}