Five9 Inc. has announced a new partnership with Epic, one of the most widely used electronic health record (EHR) systems globally, to launch Five9 Fusion for Epic. This integration is designed to enhance healthcare communications by embedding advanced contact center capabilities directly within Epic. The collaboration aims to deliver faster, hyper-personalized patient experiences and streamline workflows by enabling agents to engage with patients from a single interface without additional complexity. The partnership marks a significant advancement in patient engagement, allowing healthcare providers to focus on delivering exceptional care experiences at scale.
Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Five9 Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20250814318264) on August 14, 2025, and is solely responsible for the information contained therein.