Walmart Inc. has announced a new partnership with OpenAI to create AI-first shopping experiences for its customers. Through this collaboration, Walmart and Sam's Club members will soon be able to shop via ChatGPT using Instant Checkout, streamlining the process from inspiration to purchase.
The initiative aims to make shopping more convenient and personalized by leveraging AI to anticipate customer needs, enhance product selection, and improve overall service. Walmart is also integrating AI tools and OpenAI certifications into its workforce, further supporting its people-led, tech-powered approach to retail.
Shares of Walmart jumped about 2% on the news.