8x8 Inc., a global business communications provider, has called on Congress to urgently reform the Universal Service Fund (USF) as its contribution factor is set to reach a record 38.1% in the fourth quarter of 2025. The company submitted comments to a bipartisan congressional working group, urging lawmakers to modernize the decades-old funding model to reflect today's digital economy. 8x8 argued that the current system, which relies heavily on shrinking voice service revenues, is unsustainable and unfairly burdens those least able to afford it. The company advocated for a new framework that includes broadband services in the USF contribution base to ensure affordable connectivity and long-term viability of the fund. 8x8 executives recently met with lawmakers and industry leaders in Washington, D.C., emphasizing the need for comprehensive reform to keep Americans connected.