By Connor Hart

Concentrix swung to a loss in its fiscal fourth quarter, hurt by a large impairment charge, despite logging higher revenue.

Shares fell 7.6% to $37.40 in premarket trading Tuesday, after the company guided for downbeat earnings in the coming year.

The customer-experience solutions and technology company posted a loss of $1.48 billion, or $23.85 a share, for the three months ended Nov. 30, compared with a profit of $11.5.7 million, or $1.72 a share, a year earlier.

The recent quarter included a $1.52 billion non-cash goodwill impairment charge, which the company said primarily resulted from the trading range for its stock price and market capitalization.

Stripping out one-time items, quarterly earnings were $2.95 a share. Analysts surveyed by FactSet were expecting adjusted earnings of $2.91 a share.

Revenue rose 4.3% to $2.55 billion, just ahead of the $2.54 billion that Wall Street had modeled.

Chief Executive Chris Caldwell said investments into the business are paying off. Looking ahead, he added, Concentrix is well positioned to grow in the coming year.

For the current quarter, the company guided for adjusted earnings of $2.57 to $2.69 a share on revenue of $2.48 billion to $2.5 billion. Analysts are looking for adjusted earnings of $2.95 a share on revenue of $2.49 billion.

For the year, Concentrix expects adjusted earnings to come in between $11.48 and $12.07 a share, and for revenue to be between $10.04 billion and $10.18 billion. Wall Street is modeling adjusted earnings of $12.25 a share and revenue of $10.12 billion.

Write to Connor Hart at connor.hart@wsj.com

(END) Dow Jones Newswires

January 13, 2026 07:48 ET (12:48 GMT)

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