MEDIROM Healthcare Technologies Inc. reported its key performance indicators for December 2025. The company served 70,499 customers during the month, with sales per customer reaching JPY 7,926, which is approximately JPY 3,120 higher than the Japanese industry average of JPY 4,806. The customer repeat ratio was 77.8%, an increase of 0.2 percentage points from the previous year. For salons located in public bath houses, the repeat ratio was 58.9%. In its health tech business, the company’s Lav® app had a cumulative user count of 12,398 as of December 2025, and Medirom had contracts with 102 corporate insurance associations. Starting with the December 2025 release, the company will transition from monthly to quarterly KPI disclosures.

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