Serviceware reported preliminary unaudited IFRS results for FY 2024/2025 (to end-November), with total sales revenues of EUR 115.3 million (+11.7%), including Q4 sales revenues of EUR 29.6 million. SaaS/Service revenues were EUR 89.6 million (+28.1%) and represented 77.7% of total revenues in FY 2024/2025. Order backlog (primarily residual values of existing SaaS contracts recognized as contract liabilities) was EUR 97.4 million (+20.9%) as of November 30, 2025. FY 2024/2025 EBITDA was EUR 5.1 million, including EUR 1.5 million in Q4. FY 2024/2025 EBIT was EUR 1 million, while earnings after taxes were EUR 1.8 million. Cash and cash equivalents were EUR 34.2 million at fiscal year-end and operating cash flow was EUR 3.9 million. During the year, Serviceware continued shifting from a license-based model to SaaS and increased the use of AI across its AI-native Serviceware Platform, highlighting the release of the AI Process Engine. The company also cited international expansion milestones including entry into Italy, a first North America deal via Maryville Consulting Group, and winning a Fortune 500 customer from Asia. For FY 2025/2026, Serviceware guided for revenue growth of 5% to 15% and a further significant increase in EBITDA and EBIT.

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