Salesforce Inc. reported FY26 Q4 updates centered on expanding its Agentforce and Slack offerings and related partnerships and deals. The company said Agentforce in Slack saved employees over 500,000 hours in one year, an Engagement Agent worked over 310,000 leads, and a Service Agent handled over 2.8 million support requests; it also said more than 80,000 employees using the new Slackbot are saving up to 20 hours a week. Salesforce announced Agentforce Nonprofit, Agentforce 360 for AWS, Agentforce 360 for ISVs, Slackbot, and MuleSoft Agent Fabric Agent Scanners are generally available, while the Agentforce Sales App in ChatGPT is in open beta and support for Google’s Universal Commerce Protocol is coming soon. Salesforce Ventures said it fully deployed its $1 billion AI fund by the end of FY26, and Salesforce announced definitive agreements to acquire Qualified, Cimulate, and Momentum, with each transaction expected to close in the first quarter of fiscal year 2027, subject to customary closing conditions.

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