Press Release: JD.com Announces Fourth Quarter and Full Year 2025 Results, and Annual Dividend

Dow Jones
03/05

BEIJING, March 05, 2026 (GLOBE NEWSWIRE) -- JD.com, Inc. (NASDAQ: JD and HKEX: 9618 (HKD counter) and 89618 (RMB counter), the "Company" or "JD.com"), a leading supply chain-based technology and service provider, today announced its unaudited financial results for the three months and the full year ended December 31, 2025 and an annual cash dividend for the year ended December 31, 2025.

Fourth Quarter and Full Year 2025 Highlights

   -- Net revenues were RMB352.3 billion (US$150.4 billion) for the fourth 
      quarter of 2025, an increase of 1.5% from the fourth quarter of 2024. Net 
      revenues were RMB1,309.1 billion (US$187.2 billion) for the full year of 
      2025, an increase of 13.0% from the full year of 2024. 
 
   -- Net loss attributable to the Company's ordinary shareholders was RMB2.7 
      billion (US$0.4 billion) for the fourth quarter of 2025, compared to a 
      net income of RMB9.9 billion for the fourth quarter of 2024. Non-GAAP2 
      net income attributable to the Company's ordinary shareholders was RMB1.1 
      billion (US$0.2 billion) for the fourth quarter of 2025, compared to 
      RMB11.3 billion for the fourth quarter of 2024. Net income attributable 
      to the Company's ordinary shareholders was RMB19.6 billion (US$2.8 
      billion) for the full year of 2025, compared to RMB41.4 billion for the 
      full year of 2024. Non-GAAP net income attributable to the Company's 
      ordinary shareholders was RMB27.0 billion (US$3.9 billion) for the full 
      year of 2025, compared to RMB47.8 billion for the full year of 2024. 
 
   -- Diluted net loss per ADS3 was RMB2.07 (US$0.29) for the fourth quarter of 
      2025, compared to a diluted net income of RMB6.47 for the fourth quarter 
      of 2024. Non-GAAP diluted net income per ADS was RMB0.57 (US$0.08) for 
      the fourth quarter of 2025, compared to RMB7.42 for the fourth quarter of 
      2024. Diluted net income per ADS was RMB12.90 (US$1.84) for the full year 
      of 2025, compared to RMB26.86 for the full year of 2024. Non-GAAP diluted 
      net income per ADS was RMB17.82 (US$2.55) for the full year of 2025, 
      compared to RMB31.07 for the full year of 2024. 
 
   -- JD Retail reported income from operations of RMB9.8 billion (US$1.4 
      billion) for the fourth quarter of 2025, compared to RMB10.0 billion for 
      the fourth quarter of 2024. Operating margin of JD Retail was 3.2% for 
      the fourth quarter of 2025, compared to 3.3% for the fourth quarter of 
      2024. JD Retail reported income from operations of RMB51.4 billion 
      (US$7.4 billion) for the full year of 2025, compared to RMB41.1 billion 
      for the full year of 2024. Operating margin of JD Retail was 4.6% for the 
      full year of 2025, compared to 4.0% for the full year of 2024. 

"We were pleased to close out 2025 with fourth quarter results in line with expectations, capping another solid full-year performance," said Sandy Xu, Chief Executive Officer of JD.com. "We continued to see robust user growth and increased shopping frequency during both the quarter and the full year. Our core JD Retail business remained resilient, achieving double-digit growth in both revenues and operating profit for the full year despite a highly competitive industry landscape. Our new businesses progressed in line with our strategic roadmap, with food delivery steadily expanding in scale while narrowing sequential losses every quarter since its launch, and both Jingxi and international businesses continued to unlock new long-term growth opportunities. In addition, we have comprehensively integrated AI across our internal operations to deliver more intelligent user experiences and fully capitalize on its transformative potential. Supported by our strong operational capabilities and advancing AI technologies, we enter 2026 on a steady footing."

"In the fourth quarter, our total revenues were up 1.5% year-on-year. Despite a high comparable base in the electronics and home appliances categories, our general merchandise category and marketplace and marketing revenues maintained strong growth, recording double-digit growth year-on-year during both the quarter and the full year," said Ian Su Shan, Chief Financial Officer of JD.com. "Our revenue mix has become increasingly diversified, and as profitability strengthens across our categories and higher-margin businesses such as advertising contribute a larger share, we are confident that our profit streams will become more diversified as well. Despite some short-term fluctuations in the fourth quarter, our financial position remains solid, and we delivered upon expectations for the full year of 2025. Shareholder returns also remained robust in 2025, with a total return rate of approximately 10%, including share repurchases of 6.3% of our outstanding shares for a total of approximately US$3.0 billion, and annual cash dividend of approximately US$1.4 billion. Going forward, we will continue to create value for shareholders through robust business development and commitment to delivering shareholder returns."

Dividend Payment

The Company announced that its board of directors (the "Board") approved an annual cash dividend for the year ended December 31, 2025 of US$0.5 per ordinary share, or US$1.0 per ADS, to holders of ordinary shares and holders of ADSs, respectively, as of the close of business on April 9, 2026 Beijing/Hong Kong Time and New York Time, respectively, payable in U.S. dollars. The aggregate amount of the dividend is expected to be approximately US$1.4 billion, as calculated on the current number of the Company's total issued and outstanding shares, which may be subject to minor adjustment by the record date. The payment date is expected to be on or around April 23, 2026 and on or around April 29, 2026 for holders of ordinary shares and holders of ADSs, respectively.

Updates of Share Repurchase Program

Pursuant to the Company's share repurchase program of up to US$5.0 billion adopted in August 2024 and effective through August 2027, the Company repurchased a total of approximately 183.2 million Class A ordinary shares (equivalent to 91.6 million ADSs) for a total of approximately US$3.0 billion in 2025. The total number of shares repurchased by the Company during the year ended December 31, 2025 amounted to approximately 6.3% of its ordinary shares outstanding as of December 31, 2024(4) .

All of the 183.2 million Class A ordinary shares (equivalent to 91.6 million ADSs) repurchased in 2025 have been cancelled.

All of these ordinary shares were repurchased from Nasdaq and the Hong Kong Stock Exchange pursuant to the share repurchase program. The remaining amount under the share repurchase program was US$2.0 billion as of December 31, 2025.

Business Highlights

   -- JD Retail:During the fourth quarter of 2025, JD's electronics and home 
      appliances categories continued to expand their offline footprint. In 
      particular, the first JD MALL in Fujian province opened in Xiamen. The 
      Company also launched JD Appliance City Flagship Stores in 15 cities 
      including Shanghai, Jinan, Qingdao, Luoyang and Shantou. As of the end of 
      the fourth quarter, JD MALL operated 26 stores nationwide, while the 
      number of JD Appliance City Flagship Stores exceeded 110. The Company 
      also further expanded its offline stores for 3C products, led by JD Home, 
      JD Computer & Electronics Specialty Stores and JD Mobile & Electronics 
      Specialty Stores, which surpassed 4,500 as of the end of the fourth 
      quarter.As of the end of 2025, JD Fashion's on-demand retail service had 
      onboarded over 1,000 merchants, including leading domestic retailers and 
      renowned apparel and sports brands such as Topsports, ANTA, Li-Ning, ERKE, 
      Bosideng and XTEP. The number of in-operation stores grew by triple 
      digits year-on-year in 2025, covering core categories including apparel, 
      footwear, underwear, beauty, and sports & outdoor. Leveraging its 
      on-demand retail service, JD Fashion aims to deliver a more enriched and 
      instant shopping experience, while serving as a key channel for brands to 
      develop their on-demand retail business and for consumers to access 
      trendy fashion products.AI has been deeply integrated into JD's "Super 
      Supply Chain". On the marketing front, the number of merchants using JD's 
      AI-powered digital human JoyStreamer surpassed 50,000 by the end of the 
      fourth quarter of 2025. On the customer service front, JD's AI customer 
      service system, empowered by multi-scenario and multi-modal AI 
      capabilities, supported the surge in service demand across JD's business 
      segments, handling a total of over 4.2 billion customer inquiries during 
      JD's 2025 11.11 Grand Promotion. On the operations front, a range of "AI 
      agents" were integrated into internal workflow, enhancing both business 
      insights and operational efficiency. By the end of the fourth quarter, 
      the number of AI agents across JD's internal systems had exceeded 50,000. 
      In addition, to unlock the consumption potential of AI, JD launched 
      JoyInside, an AI agent for robots, toys, and devices, which has partnered 
      with over 40 hardware brands to roll out a variety of AI products. During 
      JD's 2025 11.11 Grand Promotion, sales of JoyInside-integrated products 
      surged more than 20 times compared to the 618 Grand Promotion. JD remains 
      committed to developing sustainable, implementable AI solutions that 
      create true value for industries. 
   -- JD Logistics:During 2025, JD Logistics's ("JDL's") self-developed 
      LangzuTech Goods-to-Person (GTP) automated warehousing solution entered a 
      new phase of nationwide replication. As of December 31, 2025, over 20 
      LangzuTech automated warehouses have commenced operation in nearly 20 
      cities nationwide. Benefiting from the in-depth application of the GTP 
      model, JDL has achieved high-density storage and ultra-fast picking from 
      millions of SKUs, and effectively ensured the stable operation during 
      peak business periods such as grand promotions. In addition, in the 
      fourth quarter of 2025, JDL launched its first overseas LangzuTech 
      warehouse in the UK. As JDL's flagship automated warehouse, it is 
      equipped with hundreds of LangzuTech robots, substantially boosting 
      picking and outbound efficiency. The launch of the warehouse strongly 
      supports the premium fulfillment experience in the local market with as 
      fast as same-day delivery services. 
   -- JD Health:In the fourth quarter of 2025, a number of innovative medicines 
      made their debut on JD Health, including Vanrafia$(R)$, an innovative 
      medicine for nephrology treatment under Novartis, and Anxida(R), a 
      rare-disease therapy developed by Grand Pharmaceutical Group. By building 
      a long-term collaborative ecosystem with pharmaceutical companies, JD 
      Health has improved the accessibility of innovative drugs and facilitated 
      the translation of research results in the rare-disease field, delivering 
      benefits to patients. In November 2025, JD Health entered into strategic 
      partnerships with 21 leading healthcare and pharmaceutical brands from 11 
      countries at the China International Import Expo.During the fourth 
      quarter of 2025, JD Health further accelerated the process of AI 
      applications in healthcare scenarios. It continued to optimize its AI 
      products including "AI Jingyi" (AI ) and "JD DOC" ( ) for users, 
      physicians and hospitals. Among these, AI agent "Dr. Dawei" ( ) has 
      achieved in-depth integration of authoritative clinical guidelines and 
      medical literature, delivering professional and personalized 
      recommendations to users. "JD DOC" ( ) has been deployed at multiple 
      hospitals, cumulatively serving over 5 million patients. 
   -- JD Industrials:On December 11, 2025, JD Industrials ("JDI") was 
      officially listed on the Main Board of the Hong Kong Stock Exchange under 
      stock code 7618, raising net proceeds of approximately RMB2.6 billion 
      upon partial exercise of the over-allotment option after deducting 
      underwriting fees and commissions and offering expenses. This listing 
      marks a new stage in JDI's development, and the funds raised will be 
      mainly used to enhance JDI's industrial supply chain capabilities and 
      expand cross-regional businesses, with the aim to help customers increase 
      supply chain efficiency and reduce costs. As a leading provider of 
      industrial supply chain technologies and services, JDI will further 
      upgrade its end-to-end digital and intelligent capabilities to connect 
      both supply and demand sides, and it is committed to driving ultimate 
      operational efficiency across the industrial sector through technology. 
   -- New Businesses:In the fourth quarter of 2025, JD Food Delivery continued 
      to demonstrate healthy development, with steady momentum in order volume 
      and a healthier mix between meal and beverage orders. Total investment in 
      JD Food Delivery further narrowed sequentially in the quarter. This was 
      mainly attributable to JD Food Delivery's focus on user experience and 
      mindshare, operational efficiency optimization and rational response to 
      industry competition. In the meantime, JD Food Delivery continued to 
      generate synergies with JD Retail, with notable progress in user base 
      expansion, user shopping frequency improvement and cross-category 
      purchases. In addition, 7Fresh Kitchen gained increasing consumer 
      recognition in the quarter. It fully implemented transparent kitchen 
      operations with live streaming, and voluntarily disclosed its brand 
      suppliers for core ingredients to the public, upholding its commitment to 
      very high food safety standards. By the end of the fourth quarter, 7Fresh 
      Kitchen operated 30 stores in Beijing.Joybuy, JD's online retail business 
      in Europe, is currently in a beta testing phase in the UK, Germany, the 
      Netherlands, France, Belgium and Luxembourg. It is making steady progress 
      towards its full launch in March 2026. Leveraging JD's extensive 
      experience in retail, technology and logistics supply chain, Joybuy 
      shares the same principles of quality, speed and trust, and is committed 
      to delivering a speedy, reliable and joyful shopping experience for 
      consumers, with as fast as same- and next-day delivery services. 
   -- Environment, Social and GovernanceAs a testament to JD.com's unwavering 
      commitment to creating more jobs and making contribution to the society, 
      the total personnel under the JD Ecosystem5 was over 900,000 as of 
      December 31, 2025, including the Company's employees, part-time staff and 
      interns, as well as the personnel of the Company's affiliates in the JD 
      Ecosystem. The total expenditure for such human resources, together with 
      the expenditure for external personnel who work for the JD Ecosystem, 
      amounted to RMB157.2 billion for the year ended December 31, 2025. 

Fourth Quarter 2025 Financial Results

Net Revenues. Net revenues increased by 1.5% to RMB352.3 billion (US$50.4 billion) for the fourth quarter of 2025 from RMB347.0 billion for the fourth quarter of 2024. Net product revenues decreased by 2.8% compared to the fourth quarter of 2024, primarily due to a high base effect in the fourth quarter of 2024. While net service revenues increased by 20.1% for the fourth quarter of 2025, compared to the fourth quarter of 2024.

Cost of Revenues. Cost of revenues increased by 1.1% to RMB297.2 billion (US$42.5 billion) for the fourth quarter of 2025 from RMB293.9 billion for the fourth quarter of 2024.

Fulfillment Expenses. Fulfillment expenses, which primarily include procurement, warehousing, delivery, customer service and payment processing expenses, increased by 20.7% to RMB24.3 billion (US$3.5 billion) for the fourth quarter of 2025 from RMB20.1 billion for the fourth quarter of 2024. Fulfillment expenses as a percentage of net revenues was 6.9% for the fourth quarter of 2025, compared to 5.8% for the fourth quarter of 2024, as the Company continues to upgrade fulfillment capabilities and invest in human capital to enhance user experience.

Marketing Expenses. Marketing expenses increased by 50.6% to RMB25.3 billion (US$3.6 billion) for the fourth quarter of 2025 from RMB16.8 billion for the fourth quarter of 2024. Marketing expenses as a percentage of net revenues was 7.2% for the fourth quarter of 2025, compared to 4.9% for the fourth quarter of 2024, primarily due to the increased spending in promotional efforts for new business initiatives.

Research and Development Expenses. Research and development expenses increased by 52.0% to RMB6.7 billion (US$1.0 billion) for the fourth quarter of 2025 from RMB4.4 billion for the fourth quarter of 2024. Research and development expenses as a percentage of net revenues was 1.9% for the fourth quarter of 2025, compared to 1.3% for the fourth quarter of 2024, as the Company continues to invest in technology capabilities and talents.

General and Administrative Expenses. General and administrative expenses increased by 34.8% to RMB3.3 billion (US$0.5 billion) for the fourth quarter of 2025 from RMB2.5 billion for the fourth quarter of 2024. General and administrative expenses as a percentage of net revenues was 0.9% for the fourth quarter of 2025, compared to 0.7% for the fourth quarter of 2024.

Income/(Loss) from Operations and Non-GAAP Income/(Loss) from Operations. Loss from operations for the fourth quarter of 2025 was RMB5.8 billion (US$0.8 billion), compared to an income of RMB8.5 billion for the fourth quarter of 2024. Operating margin was negative 1.7% for the fourth quarter of 2025, compared to 2.4% for the fourth quarter of 2024. Non-GAAP loss from operations was RMB3.1 billion (US$0.4 billion) for the fourth quarter of 2025, compared to an income of RMB10.5 billion for the fourth quarter of 2024. Non-GAAP operating margin was negative 0.9% for the fourth quarter of 2025, compared to 3.0% for the fourth quarter of 2024. The declines were primarily attributable to increased strategic investment in new business initiatives.

Income from operations of JD Retail was RMB9.8 billion (US$1.4 billion) for the fourth quarter of 2025, compared to RMB10.0 billion for the fourth quarter of 2024. Operating margin of JD Retail for the fourth quarter of 2025 was 3.2%, compared to 3.3% for the fourth quarter of 2024.

Non-GAAP EBITDA. Non-GAAP EBITDA was negative RMB0.8 billion (US$0.1 billion) for the fourth quarter of 2025, compared to RMB12.5 billion for the fourth quarter of 2024. Non-GAAP EBITDA margin was negative 0.2% for the fourth quarter of 2025, compared to 3.6% for the fourth quarter of 2024.

Net Income/(Loss) Attributable to the Company's Ordinary Shareholders and Non-GAAP Net Income Attributable to the Company's Ordinary Shareholders. Net loss attributable to the Company's ordinary shareholders was RMB2.7 billion (US$0.4 billion) for the fourth quarter of 2025, compared to a net income of RMB9.9 billion for the fourth quarter of 2024. Net margin attributable to the Company's ordinary shareholders was negative 0.8% for the fourth quarter of 2025, compared to 2.8% for the fourth quarter of 2024. Non-GAAP net income attributable to the Company's ordinary shareholders was RMB1.1 billion (US$0.2 billion) for the fourth quarter of 2025, compared to RMB11.3 billion for the fourth quarter of 2024. Non-GAAP net margin attributable to the Company's ordinary shareholders was 0.3% for the fourth quarter of 2025, compared to 3.3% for the fourth quarter of 2024.

Diluted EPS and Non-GAAP Diluted EPS. Diluted net loss per ADS was RMB2.07 (US$0.29) for the fourth quarter of 2025, compared to a diluted net income RMB6.47 for the fourth quarter of 2024. Non-GAAP diluted net income per ADS was RMB0.57 (US$0.08) for the fourth quarter of 2025, compared to RMB7.42 for the fourth quarter of 2024.

Cash Flow and Working Capital

As of December 31, 2025, the Company's cash and cash equivalents, restricted cash and short-term investments totaled RMB225.4 billion (US$32.2 billion), compared to RMB241.4 billion as of December 31, 2024. For the fourth quarter of 2025, free cash flow of the Company was as follows:

 
                                 For the three months ended 
                         ------------------------------------------- 
                         December 31,   December 31,   December 31, 
                              2024          2025           2025 
                         -------------  ------------  -------------- 
                              RMB           RMB            US$ 
                                        (In millions) 
 
Net cash provided by 
 operating activities          24,891        20,879        2,985 
Add: Impact from 
 consumer financing 
 receivables included 
 in the operating cash 
 flow                           1,243         1,215          174 
Less: Capital 
 expenditures, net of 
 related sales 
 proceeds                      (2,664)       (4,784)        (684) 
       Capital 
        expenditures 
        for development 
        properties               (875)       (2,029)        (290) 
       Other capital 
        expenditures*          (1,789)       (2,755)        (394) 
                         ------------   -----------   ---------- 
Free cash flow                 23,470        17,310        2,475 
                         ============   ===========   ========== 
 

* Including capital expenditures related to the Company's headquarters in Beijing and all other CAPEX.

Net cash provided by investing activities was RMB17.5 billion (US$2.5 billion) for the fourth quarter of 2025, consisting primarily of net cash received from maturity of time deposits and wealth management products, partially offset by cash paid for capital expenditures.

Net cash used in financing activities was RMB15.0 billion (US$2.1 billion) for the fourth quarter of 2025, consisting primarily of repurchase of ordinary shares, net repayments of borrowings, partially offset by net proceeds from the initial public offering of JD Industrials.

Full Year 2025 Financial Results

Net Revenues. Net revenues increased by 13.0% to RMB1,309.1 billion (US$187.2 billion) for the year of 2025 from RMB1,158.8 billion for the year of 2024. Net product revenues increased by 10.3%, while net service revenues increased by 23.6% for the year of 2025, compared to the year of 2024.

Cost of Revenues. Cost of revenues increased by 12.7% to RMB1,099.1 billion (US$157.2 billion) for the year of 2025 from RMB975.0 billion for the year of 2024.

Fulfillment Expenses. Fulfillment expenses, which primarily include procurement, warehousing, delivery, customer service and payment processing expenses, increased by 25.2% to RMB88.2 billion (US$12.6 billion) for the year of 2025 from RMB70.4 billion for the year of 2024. Fulfillment expenses as a percentage of net revenues was 6.7% for the year of 2025, compared to 6.1% for the year of 2024, as the Company continues to upgrade fulfillment capabilities and invest in human capital to enhance user experience.

Marketing Expenses. Marketing expenses increased by 75.1% to RMB84.0 billion (US$12.0 billion) for the year of 2025 from RMB48.0 billion for the year of 2024. Marketing expenses as a percentage of net revenues was 6.4% for the year of 2025, compared to 4.1% for the year of 2024, primarily due to the increased spending in promotional efforts for new business initiatives.

Research and Development Expenses. Research and development expenses increased by 30.5% to RMB22.2 billion (US$3.2 billion) for the year of 2025 from RMB17.0 billion for the year of 2024. Research and development expenses as a percentage of net revenues was 1.7% for the year of 2025, compared to 1.5% for the year of 2024.

General and Administrative Expenses. General and administrative expenses increased by 34.8% to RMB12.0 billion (US$1.7 billion) for the year of 2025 from RMB8.9 billion for the year of 2024. General and administrative expenses as a percentage of net revenues was 0.9% for the year of 2025, compared to 0.8% for the year of 2024.

Income from Operations and Non-GAAP Income from Operations. Income from operations for the year of 2025 was RMB2.8 billion (US$0.4 billion), compared to an income of RMB38.7 billion for the year of 2024. Operating margin was 0.2% for the year of 2025, compared to 3.3% for the year of 2024. Non-GAAP income from operations was RMB9.6 billion (US$1.4 billion) for the year of 2025, compared to RMB44.0 billion for the year of 2024. Non-GAAP operating margin was 0.7% for the year of 2025, compared to 3.8% for the year of 2024. The declines were primarily attributable to increased strategic investment in new business initiatives.

Income from operations of JD Retail was RMB51.4 billion (US$7.4 billion) for the year of 2025, compared to RMB41.1 billion for the year of 2024. Operating margin of JD Retail for the year of 2025 was 4.6%, compared to 4.0% for the year of 2024.

Non-GAAP EBITDA. Non-GAAP EBITDA was RMB18.3 billion (US$2.6 billion) for the year of 2025, compared to RMB51.9 billion for the year of 2024. Non-GAAP EBITDA margin was 1.4% for the year of 2025, compared to 4.5% for the year of 2024.

Net Income Attributable to the Company's Ordinary Shareholders and Non-GAAP Net Income Attributable to the Company's Ordinary Shareholders. Net income attributable to the Company's ordinary shareholders was RMB19.6 billion (US$2.8 billion) for the year of 2025, compared to RMB41.4 billion for the year of 2024. Net margin attributable to the Company's ordinary shareholders was 1.5% for the year of 2025, compared to 3.6% for the year of 2024. Non-GAAP net income attributable to the Company's ordinary shareholders was RMB27.0 billion (US$3.9 billion) for the year of 2025, compared to RMB47.8 billion for the year of 2024. Non-GAAP net margin attributable to the Company's ordinary shareholders was 2.1% for the year of 2025, compared to 4.1% for the year of 2024.

Diluted EPS and Non-GAAP Diluted EPS. Diluted net income per ADS was RMB12.90 (US$1.84) for the year of 2025, compared to RMB26.86 for the year of 2024. Non-GAAP diluted net income per ADS was RMB17.82 (US$2.55) for the year of 2025, compared to RMB31.07 for the year of 2024.

Cash Flow and Working Capital

For the full year of 2025, free cash flow of the Company was as follows:

 
                                      For the year ended 
                          ------------------------------------------ 
                          December 31,  December 31,   December 31, 
                              2024          2025           2025 
                          ------------  ------------  -------------- 
                              RMB           RMB            US$ 
                                        (In millions) 
 
Net cash provided by 
 operating activities          58,095        18,991         2,716 
(Less)/Add: Impact from 
 consumer financing 
 receivables included in 
 the operating cash 
 flow                            (132)          220            31 
Less: Capital 
 expenditures, net of 
 related sales proceeds       (14,223)      (12,735)       (1,821) 
       Capital 
        expenditures for 
        development 
        properties             (7,286)       (4,098)         (586) 
       Other capital 
        expenditures           (6,937)       (8,637)       (1,235) 
                          -----------   -----------   ----------- 
Free cash flow                 43,740         6,476           926 
                          ===========   ===========   =========== 
 

Supplemental Information

The Company reports three reportable segments, JD Retail, JD Logistics, and New Businesses. JD Retail, including JD Health and JD Industrials, among other operating segments, mainly engages in online retail, online marketplace and marketing services in China. JD Logistics includes both internal and external logistics businesses. New Businesses mainly include JD Food Delivery, JD Property, Jingxi and overseas businesses.

 
                      For the three months ended            For the year ended 
                    ------------------------------  ----------------------------------- 
                                          December 
                    December   December     31,      December    December    December 
                    31, 2024   31, 2025     2025     31, 2024    31, 2025    31, 2025 
                    ---------  ---------  --------  ----------  ----------  ----------- 
                       RMB        RMB       US$        RMB         RMB          US$ 
                                   (In millions, except percentage data) 
Net revenues: 
    JD Retail        307,055    301,902    43,171   1,015,948   1,126,399    161,073 
    JD Logistics      52,097     63,531     9,085     182,837     217,146     31,052 
    New Businesses     4,681     14,085     2,014      19,157      49,282      7,047 
    Inter-segment 
     eliminations*   (16,847)   (27,234)   (3,894)    (59,123)    (83,742)   (11,975) 
                    --------   --------   -------   ---------   ---------   -------- 
Total consolidated 
 net revenues        346,986    352,284    50,376   1,158,819   1,309,085    187,197 
                    --------   --------   -------   ---------   ---------   -------- 
Less: cost of 
revenues: 
    JD Retail       (257,887)  (250,171)  (35,774)   (847,917)   (928,261)  (132,740) 
    JD Logistics     (47,196)   (57,765)   (8,260)   (164,689)   (198,039)   (28,319) 
    New Businesses    (3,652)   (14,412)   (2,061)    (15,109)    (49,995)    (7,149) 
    Inter-segment 
     eliminations*    14,892     25,163     3,598      52,844      77,325     11,057 
Less: operating 
expenses: 
    JD Retail        (39,132)   (41,942)   (5,997)   (126,954)   (146,736)   (20,983) 
    JD Logistics      (3,077)    (3,882)     (555)    (11,831)    (13,838)    (1,979) 
    New Businesses    (2,414)   (14,474)   (2,070)     (7,413)    (46,315)    (6,623) 
    Inter-segment 
     eliminations*     1,955      2,071       296       6,279       6,417        918 
Income/(Loss) from 
operations: 
    JD Retail         10,036      9,789     1,400      41,077      51,402      7,350 
    JD Logistics       1,824      1,884       270       6,317       5,269        754 
    New Businesses      (885)   (14,801)   (2,117)     (2,865)    (46,641)    (6,670) 
      Including: 
       gain on 
       sale of 
       development 
       properties      1,527         --        --       1,527         387         55 
      Impairment 
       of 
       long-lived 
       assets         (1,027)        --        --      (1,027)         --         -- 
                    --------   --------   -------   ---------   ---------   -------- 
Total segment 
 income/(loss) 
 from operations      10,975     (3,128)     (447)     44,529      10,030      1,434 
Unallocated 
 items**              (2,484)    (2,721)     (389)     (5,793)     (7,256)    (1,037) 
                    --------   --------   -------   ---------   ---------   -------- 
Total consolidated 
 income/(loss) 
 from operations       8,491     (5,849)     (836)     38,736       2,774        397 
Share of results 
 of equity 
 investees               556      1,883       269       2,327       8,025      1,147 
Interest expense        (926)      (830)     (119)     (2,896)     (2,803)      (401) 
Others, net            3,493      3,445       493      13,371      17,327      2,478 
                    --------   --------   -------   ---------   ---------   -------- 
Total consolidated 
 income/(loss) 
 before tax           11,614     (1,351)     (193)     51,538      25,323      3,621 
                    ========   ========   =======   =========   =========   ======== 
 
 
                    For the three months ended             For the year ended 
                 ---------------------------------  -------------------------------- 
                                          December                          December 
                  December    December      31,      December    December     31, 
                  31, 2024    31, 2025      2025     31, 2024    31, 2025     2025 
                 ----------  -----------  --------  ----------  ----------  -------- 
                    RMB          RMB        US$        RMB         RMB        US$ 
                                (In millions, except percentage data) 
YoY% change of 
net revenues: 
    JD Retail     14.7%        (1.7)%                 7.5%       10.9% 
    JD 
     Logistics    10.4%        21.9%                  9.7%       18.8% 
    New 
     Businesses  (31.0)%      200.9%                (28.0)%     157.3% 
 
Operating 
margin: 
    JD Retail      3.3%         3.2%                  4.0%        4.6% 
    JD 
     Logistics     3.5%         3.0%                  3.5%        2.4% 
    New 
     Businesses  (18.9)%     (105.1)%               (15.0)%     (94.6)% 
 

* The inter-segment eliminations mainly consist of revenues from supply chain solutions and logistics services provided by JD Logistics to JD Retail and New Businesses, and property leasing services provided by JD Property to JD Logistics.

** Unallocated items include share-based compensation and amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements, and impairment of goodwill and intangible assets.

The tables below set forth the revenue information:

 
                            For the three months ended 
                     ---------------------------------------- 
                     December 31,  December 31,  December 31,    YoY% 
                         2024          2025          2025        Change 
                     ------------  ------------  ------------ 
                         RMB           RMB           US$ 
                            (In millions, except percentage data) 
Electronics and 
 home appliances 
 revenues                 174,149       153,267        21,917  (12.0)% 
General merchandise 
 revenues                 106,829       119,720        17,120   12.1% 
                     ------------  ------------  ------------ 
Net product 
 revenues                 280,978       272,987        39,037   (2.8)% 
                     ------------  ------------  ------------ 
Marketplace and 
 marketing 
 revenues                  26,634        30,616         4,378   15.0% 
Logistics and other 
 service revenues          39,374        48,681         6,961   23.6% 
                     ------------  ------------  ------------ 
Net service 
 revenues                  66,008        79,297        11,339   20.1% 
                     ------------  ------------  ------------ 
Total net revenues        346,986       352,284        50,376    1.5% 
                     ============  ============  ============ 
 
 
                                  For the year ended 
                       ---------------------------------------- 
                       December 31,  December 31,  December 31,    YoY% 
                           2024          2025          2025        Change 
                       ------------  ------------  ------------ 
                           RMB           RMB           US$ 
                              (In millions, except percentage data) 
Electronics and home 
 appliances revenues        564,982       605,131        86,533    7.1% 
General merchandise 
 revenues                   363,025       418,671        59,869   15.3% 
                       ------------  ------------  ------------ 
Net product revenues        928,007     1,023,802       146,402   10.3% 
                       ------------  ------------  ------------ 
Marketplace and 
 marketing revenues          90,111       107,131        15,320   18.9% 
Logistics and other 
 service revenues           140,701       178,152        25,475   26.6% 
                       ------------  ------------  ------------ 
Net service revenues        230,812       285,283        40,795   23.6% 
                       ------------  ------------  ------------ 
Total net revenues        1,158,819     1,309,085       187,197   13.0% 
                       ============  ============  ============ 
 

Conference Call

JD.com's management will hold a conference call at 7:00 am, Eastern Time on March 5, 2026, (8:00 pm, Beijing/Hong Kong Time on March 5, 2026) to discuss the fourth quarter and full year 2025 financial results.

Please register in advance of the conference using the link provided below and dial in 15 minutes prior to the call, using participant dial-in numbers, the Passcode and unique access PIN which would be provided upon registering. You will be automatically linked to the live call after completion of this process, unless required to provide the conference ID below due to regional restrictions.

PRE-REGISTER LINK: https://s1.c-conf.com/diamondpass/10052883-dmzuj7.html

CONFERENCE ID: 10052883

A telephone replay will be available for one week until March 13, 2026. The dial-in details are as follows:

 
US:                 +1-855-883-1031 
International:      +61-7-3107-6325 
Chinese Mainland:      400-120-9216 
Hong Kong, China:       800-930-639 
Passcode:                  10052883 
 

Additionally, a live and archived webcast of the conference call will also be available on the JD.com's investor relations website at https://ir.jd.com.

About JD.com

JD.com is a leading supply chain-based technology and service provider. The Company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The Company has opened its technology and infrastructure to partners, brands and other sectors, as part of its Retail as a Service offering to help drive productivity and innovation across a range of industries.

Non-GAAP Measures

In evaluating the business, the Company considers and uses non-GAAP measures, such as non-GAAP income/(loss) from operations, non-GAAP operating margin, non-GAAP net income/(loss) attributable to the Company's ordinary shareholders, non-GAAP net margin attributable to the Company's ordinary shareholders, free cash flow, non-GAAP EBITDA, non-GAAP EBITDA margin, non-GAAP net income/(loss) per share and non-GAAP net income/(loss) per ADS, as supplemental measures to review and assess operating performance. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP"). The Company defines non-GAAP income/(loss) from operations as income/(loss) from operations excluding share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements, gain on sale of development properties and impairment of goodwill and long-lived assets. The Company defines non-GAAP net income/(loss) attributable to the Company's ordinary shareholders as net income/(loss) attributable to the Company's ordinary shareholders excluding share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements and non-compete agreements, gain/(loss) on disposals/deemed disposals of investments, reconciling items on the share of equity method investments, gain/(loss) from fair value change of long-term investments, impairment of goodwill, long-lived assets and investments,

gain on sale of development properties and tax effects on non-GAAP adjustments. The Company defines free cash flow as operating cash flow adjusting the impact from consumer financing receivables included in the operating cash flow and capital expenditures, net of related sales proceeds. Capital expenditures include purchase of property, equipment and software, cash paid for construction in progress, purchase of intangible assets, land use rights and asset acquisitions. The Company defines non-GAAP EBITDA as non-GAAP income/(loss) from operations plus depreciation and amortization excluding amortization of intangible assets resulting from assets and business acquisitions. Non-GAAP basic net income/(loss) per share is calculated by dividing non-GAAP net income/(loss) attributable to the Company's ordinary shareholders by the weighted average number of ordinary shares outstanding during the periods. Non-GAAP diluted net income/(loss) per share is calculated by dividing non-GAAP net income/(loss) attributable to the Company's ordinary shareholders by the weighted average number of ordinary shares and dilutive potential ordinary shares outstanding during the periods, including the dilutive effects of share-based awards as determined under the treasury stock method and convertible senior notes. Non-GAAP net income/(loss) per ADS is equal to non-GAAP net income/(loss) per share multiplied by two.

The Company presents these non-GAAP financial measures because they are used by management to evaluate operating performance and formulate business plans. Non-GAAP income/(loss) from operations, non-GAAP net income/(loss) attributable to the Company's ordinary shareholders and non-GAAP EBITDA reflect the Company's ongoing business operations in a manner that allows more meaningful period-to-period comparisons. Free cash flow enables management to assess liquidity and cash flow while taking into account the impact from consumer financing receivables included in the operating cash flow and the demands that the expansion of fulfillment infrastructure and technology platform has placed on financial resources. The Company believes that the use of the non-GAAP financial measures facilitates investors to understand and evaluate the Company's current operating performance and future prospects in the same manner as management does, if they so choose. The Company also believes that the non-GAAP financial measures provide useful information to both management and investors by excluding certain expenses, gain/loss and other items that are not expected to result in future cash payments or that are non-recurring in nature or may not be indicative of the Company's core operating results and business outlook.

The non-GAAP financial measures have limitations as analytical tools. The Company's non-GAAP financial measures do not reflect all items of income and expense that affect the Company's operations or not represent the residual cash flow available for discretionary expenditures. Further, these non-GAAP measures may differ from the non-GAAP information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating performance. The Company encourages you to review the Company's financial information in its entirety and not rely on a single financial measure.

CONTACTS:

Investor Relations

Sean Zhang

+86 (10) 8912-6804

IR@JD.com

Media Relations

+86 (10) 8911-6155

Press@JD.com

Safe Harbor Statement

This announcement contains forward-looking statements. These statements are made under the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as "will," "expects," "anticipates," "future," "intends," "plans," "believes," "estimates," "confident" and similar statements. Among other things, the business outlook and quotations from management in this announcement, as well as JD.com's strategic and operational plans, contain forward-looking statements. JD.com may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the "SEC"), in announcements made on the website of the Hong Kong Stock Exchange, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about JD.com's beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: JD.com's growth strategies; its future business development, results of operations and financial condition; its ability to attract and retain new customers and to increase revenues generated from repeat customers; its expectations regarding demand for and market acceptance of its products and services; trends and competition in China's e-commerce market; changes in its revenues and certain cost or expense items; the expected growth of the Chinese e-commerce market; laws, regulations and governmental policies relating to the industries in which JD.com or its business partners operate; potential changes in laws, regulations and governmental policies or changes in the interpretation and implementation of laws, regulations and governmental policies that could adversely affect the industries in which JD.com or its business partners operate, including, among others, initiatives to enhance supervision of companies listed on an overseas exchange and tighten scrutiny over data privacy and data security; risks associated with JD.com's acquisitions, investments and alliances, including fluctuation in the market value of JD.com's investment portfolio; natural disasters and geopolitical events; change in tax rates and financial risks; intensity of competition; and general market and economic conditions in China and globally. Further information regarding these and other risks is included in JD.com's filings with the SEC and the announcements on the website of the Hong Kong Stock Exchange. All information provided herein is as of the date of this announcement, and JD.com undertakes no obligation to update any forward-looking statement, except as required under applicable law.

 
JD.com, Inc. 
Unaudited Condensed Consolidated Balance Sheets 
(In millions, except otherwise noted) 
 
                                                 As of 
                                ---------------------------------------- 
                                December 31,  December 31,  December 31, 
                                    2024          2025          2025 
                                ------------  ------------  ------------ 
                                    RMB           RMB           US$ 
ASSETS 
Current assets 
    Cash and cash equivalents        108,350       137,488        19,660 
    Restricted cash                    7,366        12,137         1,736 
    Short-term investments           125,645        75,744        10,831 
    Accounts receivable, net 
     (including consumer 
     financing receivables of 
     RMB2.0 billion and RMB1.7 
     billion as of December 
     31, 2024 and 2025, 
     respectively)((1)                25,596        27,333         3,909 
    Advance to suppliers               7,619         5,856           837 
    Inventories, net                  89,326        95,428        13,646 
    Prepayments and other 
     current assets                   15,951        17,898         2,559 
    Amount due from related 
     parties                           4,805         2,142           306 
    Assets held for sale               2,040           395            57 
                                ------------  ------------  ------------ 
Total current assets                 386,698       374,421        53,541 
                                ------------  ------------  ------------ 
Non-current assets 
    Property, equipment and 
     software, net                    82,737        91,349        13,063 
    Construction in progress           6,164         6,503           930 
    Intangible assets, net             7,793         7,723         1,104 
    Land use rights, net              36,833        36,878         5,273 
    Operating lease 
     right-of-use assets              24,532        31,128         4,451 
    Goodwill                          25,709        26,291         3,760 
    Investment in equity 
     investees                        56,850        51,978         7,433 
    Marketable securities and 
     other investments                59,370        51,840         7,413 
    Deferred tax assets                2,459         5,237           749 
    Other non-current assets           9,089        11,853         1,695 
                                ------------  ------------  ------------ 
Total non-current assets             311,536       320,780        45,871 
                                ------------  ------------  ------------ 
Total assets                         698,234       695,201        99,412 
                                ============  ============  ============ 
 
 
JD.com, Inc. 
Unaudited Condensed Consolidated Balance Sheets 
(In millions, except otherwise noted) 
 
                                                 As of 
                                ---------------------------------------- 
                                December 31,  December 31,  December 31, 
                                    2024          2025          2025 
                                ------------  ------------  ------------ 
                                    RMB           RMB           US$ 
LIABILITIES 
Current liabilities 
    Short-term debts                   7,581         8,014         1,146 
    Accounts payable                 192,860       188,379        26,938 
    Advance from customers            32,437        36,408         5,206 
    Deferred revenues                  2,097         2,684           384 
    Taxes payable                      9,487         7,008         1,002 
    Amount due to related 
     parties                           1,367           624            89 
    Unsecured senior notes                --         3,511           502 
    Accrued expenses and other 
     current liabilities              45,985        50,045         7,157 
    Operating lease 
     liabilities                       7,606         9,399         1,344 
    Liabilities held for sale            101            --            -- 
                                ------------  ------------  ------------ 
Total current liabilities            299,521       306,072        43,768 
                                ------------  ------------  ------------ 
Non-current liabilities 
    Unsecured senior notes            24,770        20,798         2,974 
    Deferred tax liabilities           9,498         8,019         1,147 
    Long-term borrowings              31,705        41,675         5,959 
    Operating lease 
     liabilities                      18,106        23,708         3,390 
    Other non-current 
     liabilities                       1,337         1,146           164 
                                ------------  ------------  ------------ 
Total non-current liabilities         85,416        95,346        13,634 
                                ------------  ------------  ------------ 
Total liabilities                    384,937       401,418        57,402 
                                ------------  ------------  ------------ 
 
MEZZANINE EQUITY                         484            --            -- 
                                ------------  ------------  ------------ 
 
SHAREHOLDERS' EQUITY 
  Total JD.com, Inc. 
   shareholders' equity 
   (US$0.00002 par value, 
   100,000 million shares 
   authorized, 2,818 million 
   shares issued and 2,742 
   million shares outstanding 
   as of December 31, 2025)          239,347       225,040        32,180 
  Non-controlling interests           73,466        68,743         9,830 
                                ------------  ------------  ------------ 
Total shareholders' equity           312,813       293,783        42,010 
                                ------------  ------------  ------------ 
 
Total liabilities, mezzanine 
 equity and shareholders' 
 equity                              698,234       695,201        99,412 
                                ============  ============  ============ 
 
(1) JD Technology performs credit risk assessment 
 services for consumer financing receivables business 
 and absorbs the credit risk of the underlying consumer 
 financing receivables. Facilitated by JD Technology, 
 the Company periodically securitizes consumer financing 
 receivables through the transfer of those assets to 
 securitization plans and derecognizes the related 
 consumer financing receivables through sales type 
 arrangements. 
 
 
JD.com, Inc. 
Unaudited Condensed Consolidated Statements of Operations 
(In millions, except per share data) 
 
                            For the three months ended             For the year ended 
                          ------------------------------  ------------------------------------ 
                                                December 
                          December   December     31,      December    December     December 
                          31, 2024   31, 2025     2025     31, 2024    31, 2025     31, 2025 
                          ---------  ---------  --------  ----------  -----------  ----------- 
                             RMB        RMB       US$        RMB          RMB          US$ 
Net revenues 
    Net product revenues   280,978    272,987    39,037     928,007    1,023,802    146,402 
    Net service revenues    66,008     79,297    11,339     230,812      285,283     40,795 
                          --------   --------   -------   ---------   ----------   -------- 
Total net revenues         346,986    352,284    50,376   1,158,819    1,309,085    187,197 
                          --------   --------   -------   ---------   ----------   -------- 
    Cost of revenues      (293,869)  (297,218)  (42,502)   (974,951)  (1,099,057)  (157,163) 
    Fulfillment            (20,121)   (24,292)   (3,474)    (70,426)     (88,176)   (12,609) 
    Marketing              (16,832)   (25,347)   (3,624)    (47,953)     (83,953)   (12,005) 
    Research and 
     development            (4,384)    (6,663)     (953)    (17,031)     (22,229)    (3,179) 
    General and 
     administrative         (2,455)    (3,310)     (473)     (8,888)     (11,980)    (1,713) 
    Impairment of 
     goodwill                 (799)    (1,303)     (186)       (799)      (1,303)      (186) 
    Impairment of 
     long-lived assets      (1,562)        --        --      (1,562)          --         -- 
    Gain on sale of 
     development 
     properties              1,527         --        --       1,527          387         55 
                          --------   --------   -------   ---------   ----------   -------- 
Income/(Loss) from 
 operations((2) )( (3) 
 ()                          8,491     (5,849)     (836)     38,736        2,774        397 
                          --------   --------   -------   ---------   ----------   -------- 
Other income/(expenses) 
    Share of results of 
     equity investees          556      1,883       269       2,327        8,025      1,147 
    Interest expense          (926)      (830)     (119)     (2,896)      (2,803)      (401) 
    Others, net((4) ()       3,493      3,445       493      13,371       17,327      2,478 
                          --------   --------   -------   ---------   ----------   -------- 
Income/(Loss) before tax    11,614     (1,351)     (193)     51,538       25,323      3,621 
    Income tax 
     (expenses)/benefits      (750)       124        18      (6,878)      (2,181)      (312) 
                          --------   --------   -------   ---------   ----------   -------- 
Net income/(loss)           10,864     (1,227)     (175)     44,660       23,142      3,309 
                          --------   --------   -------   ---------   ----------   -------- 
    Net income 
     attributable to 
     non-controlling 
     interests 
     shareholders            1,010      1,486       213       3,301        3,511        502 
                          --------   --------   -------   ---------   ----------   -------- 
Net income/(loss) 
 attributable to the 
 Company's ordinary 
 shareholders                9,854     (2,713)     (388)     41,359       19,631      2,807 
                          ========   ========   =======   =========   ==========   ======== 
 
Net income/(loss) per 
share: 
    Basic                     3.39      (0.97)    (0.14)      13.83         6.89       0.99 
    Diluted                   3.23      (1.04)    (0.15)      13.43         6.45       0.92 
Net income/(loss) per 
ADS: 
    Basic                     6.79      (1.93)    (0.28)      27.67        13.79       1.97 
    Diluted                   6.47      (2.07)    (0.29)      26.86        12.90       1.84 
 
 
JD.com, Inc. 
Unaudited Condensed Consolidated Statements of Operations 
(In millions, except per share data) 
 
                      For the three months ended           For the year ended 
                   --------------------------------  ------------------------------ 
                               December              December  December 
                    December     31,      December     31,       31,      December 
                    31, 2024     2025     31, 2025     2024      2025     31, 2025 
                   ----------  --------  ----------  --------  --------  ---------- 
                      RMB        RMB        US$        RMB       RMB        US$ 
 
(2) Includes share-based compensation as follows: 
  Cost of 
   revenues          (26)          (33)     (5)          (80)      (87)     (12) 
  Fulfillment       (115)         (170)    (24)         (424)     (473)     (68) 
  Marketing          (50)         (110)    (16)         (273)     (313)     (45) 
  Research and 
   development       (88)         (324)    (46)         (599)   (1,144)    (164) 
  General and 
   administrative   (517)         (507)    (73)       (1,623)   (2,709)    (387) 
                   -----       -------   -----       -------   -------   ------ 
  Total             (796)       (1,144)   (164)       (2,999)   (4,726)    (676) 
                   =====       =======   =====       =======   =======   ====== 
 
(3) Includes amortization of business cooperation 
 arrangements and intangible assets resulting from 
 assets and business acquisitions as follows: 
  Fulfillment        (72)          (49)     (7)         (288)     (197)     (28) 
  Marketing         (229)         (189)    (27)         (903)     (886)    (126) 
  Research and 
   development       (53)          (36)     (5)         (205)     (144)     (21) 
  General and 
   administrative     --            --      --           (64)       --       -- 
                   -----  ---  -------   -----  ---  -------   -------   ------ 
  Total             (354)         (274)    (39)       (1,460)   (1,227)    (175) 
                   =====       =======   =====       =======   =======   ====== 
 
(4) "Others, net" consists of interest income; gains/(losses) 
 related to long-term investments without significant 
 influence, including fair value changes, acquisitions 
 or disposals gains/(losses), and impairments; government 
 incentives; foreign exchange gains/(losses); and other 
 non-operating income/(losses). 
 
 
JD.com, Inc. 
Unaudited Non-GAAP Net Income Per Share and Per ADS 
(In millions, except per share data) 
 
                For the three months ended        For the year ended 
               ----------------------------  ---------------------------- 
               December  December  December  December  December  December 
                 31,       31,       31,       31,       31,       31, 
                 2024      2025      2025      2024      2025      2025 
               --------  --------  --------  --------  --------  -------- 
                 RMB       RMB       US$       RMB       RMB       US$ 
 
Non-GAAP net 
 income 
 attributable 
 to the 
 Company's 
 ordinary 
 shareholders    11,294     1,084       155    47,827    27,032     3,866 
 
Non-GAAP net 
income per 
share: 
  Basic            3.89      0.39      0.06     16.00      9.49      1.36 
  Diluted          3.71      0.29      0.04     15.53      8.91      1.27 
 
Non-GAAP net 
income per 
ADS: 
  Basic            7.78      0.77      0.11     31.99     18.99      2.72 
  Diluted          7.42      0.57      0.08     31.07     17.82      2.55 
 
Weighted 
average 
number of 
shares: 
  Basic           2,903     2,811               2,990     2,847 
  Diluted         3,041     2,939               3,076     2,978 
 
 
JD.com, Inc. 
Unaudited Condensed Consolidated Statements of Cash 
 Flows and Free Cash Flow 
(In millions) 
 
                        For the three months ended         For the year ended 
                       ----------------------------  ------------------------------ 
                       December  December  December  December  December 
                         31,       31,       31,       31,       31,      December 
                         2024      2025      2025      2024      2025     31, 2025 
                       --------  --------  --------  --------  --------  ---------- 
                         RMB       RMB       US$       RMB       RMB        US$ 
 
  Net cash provided 
   by operating 
   activities           24,891    20,879     2,985    58,095    18,991    2,716 
  Net cash (used 
   in)/provided by 
   investing 
   activities          (12,483)   17,532     2,507      (871)   41,832    5,982 
  Net cash used in 
   financing 
   activities           (2,784)  (15,005)   (2,146)  (21,004)  (26,728)  (3,822) 
  Effect of exchange 
   rate changes on 
   cash, cash 
   equivalents and 
   restricted cash       1,136       884       127        98      (186)     (27) 
                       -------   -------   -------   -------   -------   ------ 
  Net increase in 
   cash, cash 
   equivalents and 
   restricted cash      10,760    24,290     3,473    36,318    33,909    4,849 
  Cash, cash 
   equivalents and 
   restricted cash at 
   beginning of 
   period, including 
   cash and cash 
   equivalents 
   classified within 
   assets held for 
   sale                104,956   125,335    17,923    79,451   115,716   16,547 
  Less: Cash, cash 
   equivalents and 
   restricted cash 
   classified within 
   assets held for 
   sale at beginning 
   of period                (2)       --*       --*      (53)       --*         --* 
                       -------   --------  --------  -------   --------  ---------- 
  Cash, cash 
   equivalents and 
   restricted cash at 
   beginning of 
   period              104,954   125,335    17,923    79,398   115,716   16,547 
                       -------   -------   -------   -------   -------   ------ 
  Cash, cash 
   equivalents and 
   restricted cash at 
   end of period, 
   including cash and 
   cash equivalents 
   classified within 
   assets held for 
   sale                115,716   149,625    21,396   115,716   149,625   21,396 
  Less: Cash, cash 
  equivalents and 
  restricted cash 
  classified within 
  assets held for 
  sale at end of 
  period                    --*       --*       --*       --*       --*         --* 
                       --------  --------  --------  --------  --------  ---------- 
  Cash, cash 
   equivalents and 
   restricted cash at 
   end of period       115,716   149,625    21,396   115,716   149,625   21,396 
                       =======   =======   =======   =======   =======   ====== 
 
 
  Net cash provided 
   by operating 
   activities           24,891    20,879     2,985    58,095    18,991    2,716 
  Add/(Less): Impact 
   from consumer 
   financing 
   receivables 
   included in the 
   operating cash 
   flow                  1,243     1,215       174      (132)      220       31 
  Less: Capital 
   expenditures, net 
   of related sales 
   proceeds             (2,664)   (4,784)     (684)  (14,223)  (12,735)  (1,821) 
       Capital 
        expenditures 
        for 
        development 
        properties        (875)   (2,029)     (290)   (7,286)   (4,098)    (586) 
       Other capital 
        expenditures    (1,789)   (2,755)     (394)   (6,937)   (8,637)  (1,235) 
                       -------   -------   -------   -------   -------   ------ 
  Free cash flow        23,470    17,310     2,475    43,740     6,476      926 
                       =======   =======   =======   =======   =======   ====== 
 
  *Absolute value is less than RMB1 million or US$1 
   million. 
 
 
  JD.com, Inc. 
  Supplemental Financial Information and Business Metrics 
   (In RMB billions, except turnover days data) 
 
                       Q4 2024  Q1 2025  Q2 2025  Q3 2025  Q4 2025 
                       -------  -------  -------  -------  ------- 
  Cash flow and 
  turnover days 
  Operating cash flow 
   -- trailing twelve 
   months ("TTM")         58.1     51.1     24.8     23.0     19.0 
  Free cash flow -- 
   TTM                    43.7     37.6     10.1     12.6      6.5 
  Inventory turnover 
   days((5) () -- 
   TTM                    31.5     32.8     34.1     35.8     37.8 
  Accounts payable 
   turnover days((6) 
   () -- TTM              58.6     57.6     59.0     58.0     60.0 
  Accounts receivable 
   turnover days((7) 
   () -- TTM               5.9      6.4      7.4      8.3      8.7 
 

(5) TTM inventory turnover days are the quotient of average inventory over the immediately preceding five quarters, up to and including the last quarter of the period, to cost of revenues of retail business for the last twelve months, and then multiplied by 360 days.

(6) TTM accounts payable turnover days are the quotient of average accounts payable for retail business over the immediately preceding five quarters, up to and including the last quarter of the period, to cost of revenues of retail business for the last twelve months, and then multiplied by 360 days.

(7) TTM accounts receivable turnover days are the quotient of average accounts receivable over the immediately preceding five quarters, up to and including the last quarter of the period, to total net revenues for the last twelve months and then multiplied by 360 days. Presented are the accounts receivable turnover days excluding the impact from consumer financing receivables.

 
JD.com, Inc. 
Unaudited Reconciliation of GAAP and Non-GAAP Results 
(In millions, except percentage data) 
                      For the three months ended                 For the year ended 
                  ----------------------------------  ---------------------------------------- 
                                            December 
                   December     December      31,     December 31,   December 31,    December 
                   31, 2024     31, 2025      2025         2024           2025       31, 2025 
                  -----------  -----------  --------  -------------  -------------  ---------- 
                      RMB          RMB        US$          RMB            RMB          US$ 
 
  Income/(Loss) 
   from 
   operations       8,491       (5,849)        (836)     38,736          2,774          397 
  Add: 
   Share-based 
   compensation       796        1,144          164       2,999          4,726          676 
  Add: 
   Amortization 
   of intangible 
   assets 
   resulting 
   from assets 
   and business 
   acquisitions       241          274           39       1,010          1,046          149 
  Add: Effects 
   of business 
   cooperation 
   arrangements       113           --           --         450            181           26 
  Add: 
   Impairment of 
   goodwill and 
   long-lived 
   assets           2,361        1,303          186       2,361          1,303          186 
  Reversal of: 
   Gain on sale 
   of 
   development 
   properties      (1,527)          --           --      (1,527)          (387)         (55) 
                  -------      -------      -------   ---------      ---------      ------- 
  Non-GAAP 
   income/(loss) 
   from 
   operations      10,475       (3,128)        (447)     44,029          9,643        1,379 
                  -------      -------      -------   ---------      ---------      ------- 
  Add: 
   Depreciation 
   and other 
   amortization     2,054        2,305          329       7,894          8,701        1,244 
                  -------      -------      -------   ---------      ---------      ------- 
  Non-GAAP 
   EBITDA          12,529         (823)        (118)     51,923         18,344        2,623 
                  =======      =======      =======   =========      =========      ======= 
 
  Total net 
   revenues       346,986      352,284       50,376   1,158,819      1,309,085      187,197 
 
  Non-GAAP 
   operating 
   margin             3.0%        (0.9)%                    3.8%           0.7% 
                  =======      =======                =========      ========= 
 
  Non-GAAP 
   EBITDA 
   margin             3.6%        (0.2)%                    4.5%           1.4% 
                  =======      =======                =========      ========= 
 
 
 
JD.com, Inc. 
Unaudited Reconciliation of GAAP and Non-GAAP Results 
(In millions, except percentage data) 
 
                           For the three months ended                 For the year ended 
                       ----------------------------------  ---------------------------------------- 
                                                 December 

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March 05, 2026 05:00 ET (10:00 GMT)

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