Cigna released its 2025 annual report outlining business updates focused on affordability initiatives and customer experience changes across Cigna Healthcare and Evernorth. The company highlighted a new rebate-free pharmacy benefits model and the Price Assure pharmacy savings technology aimed at reducing out-of-pocket costs at the pharmacy counter. It also reported expanding AI-enabled tools, including a virtual assistant for common insurance interactions and a prior authorization status tracker. In portfolio actions, Cigna said it invested USD 3.5 billion in Shields Health Solutions and completed the sale of its Medicare Advantage and related businesses for USD 4.9 billion.

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