Market Chatter: Marriott Bonvoy Loyalty Program Sparks Backlash From Hotel Owners Over Revenue Split

MT Newswires Live
06/16

Marriott International (MAR) is facing growing pressure from hotel owners over how it shares revenue from its Bonvoy loyalty program, as franchisees demand a larger slice of profits generated through co-branded credit card deals, The Wall Street Journal reported Tuesday.

Dozens of owners, representing nearly 1,000 Marriott-branded properties, said in a letter that they were previously led to believe the loyalty program was roughly break-even but now believe Marriott is capturing significant upside, the report said.

Marriott expects fee revenue from credit-card partnerships tied to Bonvoy to rise about 35% this year to nearly $1 billion.

Owners argue they are absorbing the cost of free-night redemptions while receiving lower reimbursement compared with online travel agencies, and are calling for structural changes to the program's payout model, according to the report.

Marriott did not immediately respond to MT Newswires' request for comment.

(Market Chatter news is derived from conversations with market professionals globally. This information is believed to be from reliable sources but may include rumor and speculation. Accuracy is not guaranteed.)

免责声明:投资有风险,本文并非投资建议,以上内容不应被视为任何金融产品的购买或出售要约、建议或邀请,作者或其他用户的任何相关讨论、评论或帖子也不应被视为此类内容。本文仅供一般参考,不考虑您的个人投资目标、财务状况或需求。TTM对信息的准确性和完整性不承担任何责任或保证,投资者应自行研究并在投资前寻求专业建议。

热议股票

  1. 1
     
     
     
     
  2. 2
     
     
     
     
  3. 3
     
     
     
     
  4. 4
     
     
     
     
  5. 5
     
     
     
     
  6. 6
     
     
     
     
  7. 7
     
     
     
     
  8. 8
     
     
     
     
  9. 9
     
     
     
     
  10. 10