Ringcentral Highlights Openai Collaboration, Expands Partnership with Nice

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RingCentral said Thursday it completed more than 2,500 artificial-intelligence software projects in less than 30 days through a companywide initiative using OpenAI's ChatGPT Work and Codex tools.

The cloud communications company said employees across the organization, including non-engineers, participated in the AI-Native Challenge, building software projects from planning and coding through testing, documentation and deployment with OpenAI's AI tools.

RingCentral said the initiative is part of its broader strategy to use AI internally to accelerate development of customer-facing products, including its AI Receptionist, AI Virtual Assistant and AI Conversation Expert offerings.

Separately, RingCentral said it expanded its strategic partnership with NiCE under a new multiyear agreement.

Under the deal, NiCE will resell RingCentral's RingEX unified communications platform, while the companies extended by one year their agreement to market and sell RingCentral Contact Center, powered by NiCE CXone.

RingCentral said the expanded partnership creates a two-way relationship in which both companies will offer each other's communications and customer-experience products to enterprise customers. Financial terms of either announcement weren't disclosed.

Write to Anvee Bhutani at anvee.bhutani@wsj.com

(END) Dow Jones Newswires

July 23, 2026 16:57 ET (20:57 GMT)

Copyright (c) 2026 Dow Jones & Company, Inc.

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Financial terms of either announcement weren't disclosed. \n</p>\n<pre style=\"white-space: pre\">\n \n</pre>\n<p>\n  Write to Anvee Bhutani at anvee.bhutani@wsj.com \n</p>\n<pre style=\"white-space: pre\">\n \n</pre>\n<p>\n  (END) Dow Jones Newswires\n</p>\n<p>\n  July 23, 2026 16:57 ET (20:57 GMT)\n</p>\n<p>\n  Copyright (c) 2026 Dow Jones &amp; Company, Inc.\n</p>\n</font>\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"BK4566","symbol_name":"资本集团","start_time":0,"source_url":"https://dowjonesnews.com/newdjn/logon.aspx?AL=N","article_id":"2653977625","we_media_id":"106","thumbnails":[],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2653977625","pubTimestamp":1784840220,"columns":[],"sourceInfo":null,"weMediaInfo":{"media_name":"Dow Jones","introduction":"Dow Jones publishes the world’s most trusted business news and financial information in a variety of media.","home_visible":0,"id":"106","head_image":"https://static.tigerbbs.com/150f88aa4d182df19190059f4a365e99"},"summary":"RingCentral said Thursday it completed more than 2,500 artificial-intelligence software projects in less than 30 days through a companywide initiative using OpenAI's ChatGPT Work and Codex tools.The c","collect":0,"end_time":0,"defaultTopTitle":"","property":[],"viewcount":null,"language":"en","relate_stocks":{"BK4566":"资本集团","BK4528":"SaaS概念","BK4023":"应用软件","RNG":"Ringcentral Inc.","VTHR":"Vanguard Russell 3000 ETF","BK4585":"ETF&股票定投概念","CHAT":"ROUNDHILL GENERATIVE AI & TECHNOLOGY ETF","NICE":"NICE系统","AGIX":"通用人工智能 ETF-AGIX","ARTY":"ISHARES FUTURE AI & TECH ETF","AIPO":"Defiance AI and Power Infrastructure ETF","IE00BFMHRM44.USD":"NEUBERGER BERMAN GLOBAL EQUITY MEGATRENDS \"A\" (USD) ACC","BK4543":"AI","QTOC":"Innovator Growth Accelerated Plus ETF - October"},"translate_title":"Ringcentral 强调 Openai 合作，扩大与 Nice 的合作伙伴关系","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"ARTY":0.9,"AIPO":0.9,"CHAT":0.9,"AGIX":0.9,"RNG":0.9,"QTOC":0.9,"NICE":0.9,"VTHR":0.9},"content_text":"RingCentral said Thursday it completed more than 2,500 artificial-intelligence software projects in less than 30 days through a companywide initiative using OpenAI's ChatGPT Work and Codex tools. \n\n\n  The cloud communications company said employees across the organization, including non-engineers, participated in the AI-Native Challenge, building software projects from planning and coding through testing, documentation and deployment with OpenAI's AI tools. \n\n\n  RingCentral said the initiative is part of its broader strategy to use AI internally to accelerate development of customer-facing products, including its AI Receptionist, AI Virtual Assistant and AI Conversation Expert offerings. \n\n\n  Separately, RingCentral said it expanded its strategic partnership with NiCE under a new multiyear agreement. \n\n\n  Under the deal, NiCE will resell RingCentral's RingEX unified communications platform, while the companies extended by one year their agreement to market and sell RingCentral Contact Center, powered by NiCE CXone. \n\n\n  RingCentral said the expanded partnership creates a two-way relationship in which both companies will offer each other's communications and customer-experience products to enterprise customers. 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