China's Online Sales Used to be a Big Deal. Alibaba and Others Try to Lure Shoppers Back.

Dow Jones
5小时前

China's online shopping festivals once felt like microcosms of financial markets. Shoppers waited for the right moment, compared prices across apps, watched livestreams, and stayed up to place orders at midnight.

That sense of occasion is fading.

China's biggest online summer sale -- the so-called 618 festival -- this year ended with little of the celebration that once accompanied the event. Gross merchandise value (GMV) across major e-commerce platforms reached 863.6 billion yuan ($127.5 billion) from May 13 through June 20, according to retail-data company Syntun. That was up just 0.9% from the previous year. When instant delivery and community group buying are included, sales totaled 934 billion yuan, a 4% increase.

"The 2026 618 is very likely to become the lowest-profile and most muted edition in the past 16 years, mainly affected by the weak macro environment and cautious consumer spending," Citi said, citing research from Fudan University's Big Data Laboratory.

A shopping event worth more than $100 billion hardly sounds weak. But the lackluster growth matters in a market where the platforms spent years conditioning shoppers to expect ever-bigger discounts and ever-higher sales numbers.

Consumers are more careful and merchants are tired of absorbing promotions, according to Chinese media reports and consumers Barron's spoke with. Moreover, platforms are spending heavily for growth that is becoming harder to find.

Beijing is also making clear that it doesn't want every shopping festival to become another bruising price war.

That makes 618 a useful test for Alibaba Group Holding, JD.com, PDD Holdings, ByteDance's Douyin, Kuaishou, and Meituan. These companies built enormous consumer businesses by combining scale, advertising, subsidies, and detailed knowledge of what shoppers wanted. They now have to show that they can keep people buying without giving away more of their margins.

China's broader consumer numbers offer little reason for confidence. Retail sales rose just 1% from a year earlier in June, after falling 0.6% in May. For the first half, retail sales increased 1.3%, while sales of goods rose 1.1%. Online goods sales did better, climbing 4.8%, but this is markedly weaker than in the prepandemic golden years.

The breakdown suggests consumers are still spending selectively. Online sales of food rose 16.8% in the first half, compared with 6.2% for clothing and just 1.3% for daily necessities. Meanwhile, sales at brand-exclusive stores fell 8.7%. For many shoppers, 618 increasingly appears to be a chance to save on purchases they already planned rather than a reason to splurge simply because the festival has arrived.

Regulators added to the pressure before the festival ended. On June 11, the Beijing Municipal Administration for Market Regulation summoned representatives of Taobao and Tmall, JD.com, Pinduoduo, Douyin, and Xiaohongshu over problems including misleading promotions, poorly disclosed rules, and incomplete seller information.

The regulator's complaints were detailed. It said Taobao and Tmall had marketed a "10 billion yuan subsidy" without disclosing how much money was actually being provided during 618 or how the cost was divided between the platform and merchants. Pinduoduo and JD.com also failed to provide clear subsidy details. Douyin had not adequately published its promotional rules, while Xiaohongshu omitted information including the odds of winning prizes in a lucky-draw campaign.

The companies didn't respond to requests for comment.

For investors, the concern isn't simply that regulators dislike aggressive advertising. The larger problem is that the practices Beijing is targeting -- huge subsidies, forced merchant participation, and opaque promotions -- have long helped platforms attract shoppers and protect market share.

Alibaba's Taobao and Tmall need to defend their position without allowing every promotion to become an expensive fight. JD.com must show that its logistics network and strength in electronics can keep customers loyal even when rivals offer similar prices. PDD Holdings faces perhaps the sharpest version of the problem because Pinduoduo taught shoppers to expect rock-bottom prices.

Its latest results show how costly the competition has become. PDD's first-quarter revenue rose 11% from a year earlier to 106.2 billion yuan, but net income attributable to ordinary shareholders fell 15% to 12.5 billion yuan. Research-and-development spending rose, as did fulfillment, server, and payment-processing costs.

PDD executives are trying to make the case that the company can compete on more than price. On its May earnings call, management said merchants and factories are "starting to move away from the homogeneous competition of selling whatever others are selling" toward a "consumer-centric R&D-driven model."

That is also the direction regulators want the industry to take: fewer indiscriminate subsidies and more competition based on products, service, and supply chains. The unanswered question is whether shoppers accustomed to relentless bargains will accept the change.

The festivals once delivered genuine theater. JD.com developed 618 around the anniversary of its founding, while Alibaba turned Singles' Day into a televised national event. Pinduoduo later pushed prices lower still, and Douyin and Kuaishou turned shopping into a stream of algorithmically selected entertainment.

But a festival loses some of its pull when discounts never end. Consumers Barron's spoke with said major promotions have become routine, and the scarcity and sense of ritual have disappeared.

"When discounts become a '24-hour convenience store,' they lose their excitement," said Vivian Huang, a teacher at a private school in the city of Chengdu.

The strongest growth came outside conventional e-commerce. Sales through instant-delivery platforms more than doubled to 62.8 billion yuan from 29.6 billion yuan a year earlier, according to Syntun. Community group buying moved in the opposite direction, falling about 40% to 7.6 billion yuan.

The surge in instant delivery helped lift total festival GMV by 4%, even as sales on conventional e-commerce platforms rose just 0.9%. The contrast suggests that consumers remain willing to pay for speed and convenience, even as enthusiasm for the traditional shopping-festival format fades.

For investors, the measures that matter are changing. Headline GMV is becoming less useful than margins, advertising sales, merchant health, customer retention, and the amount of discounting regulators will tolerate.

China's platforms still have hundreds of millions of shoppers. What they are losing is the ability to turn a date on the calendar into a nationwide buying frenzy.

Write to editors@barrons.com

This content was created by Barron's, which is operated by Dow Jones & Co. Barron's is published independently from Dow Jones Newswires and The Wall Street Journal.

 

(END) Dow Jones Newswires

July 26, 2026 02:00 ET (06:00 GMT)

Copyright (c) 2026 Dow Jones & Company, Inc.

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