Guangxi Pingle County Market Regulatory Authority: Smart Supervision Enhances Food Safety Oversight

Deep News
02/06

Surveillance cameras have become the watchful eyes for inspections, now a common practice in the catering supervision of Guangxi's Pingle County. With a simple click on the screen, an operator can instantly send an alert: "A three-prevention loophole has been detected in your unit's kitchen. Please rectify promptly and provide feedback." Watching the task status icon immediately change to "under rectification," the operator explained, "In the past, relying on manual inspections made it difficult to achieve real-time coverage no matter how frequently we patrolled. Now, the system can intelligently identify risks, issue precise instructions with just a click, and automatically track the progress of rectifications, freeing up our supervisors to focus on more complex specialized tasks." This transformation stems from Pingle County's efforts to address the challenges of traditional catering supervision. Faced with numerous restaurants and canteens across the county, the conventional labor-intensive approach to oversight struggled to achieve real-time monitoring and efficiently capture and handle hidden kitchen risks and vast amounts of data. In response, the Pingle County Market Regulatory Authority actively embraced the city's initiative to promote an "Internet + Transparent Kitchen" supervision model, flexibly utilizing a smart supervision platform. Starting with institutional canteens as a breakthrough point, the authority has propelled Pingle County's food safety governance into a new phase of digitalization and intelligence. Through this platform, supervisors integrate kitchen camera equipment from various canteens and leverage intelligent analysis models to effectively identify and promptly alert violations such as failure to wear work caps or the presence of three-prevention hazards. The supervision model has thus shifted from broad, comprehensive inspections to targeted, problem-oriented checks, extending the scope of oversight to the entire chain from food storage to final product delivery. This represents a fundamental transition from reactive responses to proactive prevention and control during and before incidents. Currently, 186 institutional canteens in the county have been connected to the platform system, achieving a coverage rate of 87.8% and essentially encompassing all key supervision targets. In 2025, the system issued a total of 211 intelligent alerts, with an accuracy rate of 99%, mostly focusing on issues related to staff attire standards. Thanks to the closed-loop online management, all alerts were dispatched promptly, achieving a 100% rectification completion rate. The average time taken to address issues was reduced by approximately 60% compared to previous methods. This not only signifies an improvement in supervision efficiency but also means risks are resolved more effectively and swiftly at their early stages. The value of the smart system extends beyond error correction. A school canteen manager noted, "Such timely and objective reminders encourage self-regulation more effectively than post-violation penalties." This has fostered a positive shift in the supervisory relationship from one-way inspections to interactive co-governance. Meanwhile, the data and analysis accumulated by the platform provide a scientific basis for risk warnings and the formulation of supervision strategies. Today, a robust digital network for food safety has been preliminarily established in Pingle County. Moving forward, the Pingle County Market Regulatory Authority will continue to deepen the platform's popularization and application, strengthen the linkage between risk warnings and social co-governance, and leverage technology to empower supervision, consistently safeguarding the public's dining safety.

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