On September 10, according to the Shanghai Federation of Trade Unions, a consultation meeting on Ele.me platform algorithms and labor rules was held in Shanghai. The meeting resulted in the "2025 Ele.me Platform Algorithm and Labor Rules Agreement," which will cover over 4 million dedicated delivery, crowdsourced, and service provider personnel across the platform.
According to the Shanghai Federation of Trade Unions, the bilateral agreement covers multiple aspects:
**Labor Compensation:** The platform will optimize pricing algorithm models and supervise service providers to ensure that crowdsourced and dedicated delivery workers' income during normal working hours is not lower than local minimum hourly and monthly wage standards.
**Welfare Benefits:** The platform provides riders with occupational injury protection, special hardship relief funds, and various other benefits. It plans to achieve nationwide coverage of pension and medical insurance subsidies for online delivery workers by the end of 2025.
**Labor Protection:** The platform will incorporate dynamic factors such as traffic control and weather warnings into dispatch algorithms, and introduce real-time "traffic light" navigation controls to reduce overtime and accident risks for riders.
**Management Mechanism Optimization:** The platform will gradually eliminate overtime penalty deductions, upgrade anti-fatigue rules by adding intelligent AI assistant advance voice reminders, and optimize "forced offline" functions, shifting management from negative penalties toward positive incentives.