TOM Group has issued a reminder to non-registered shareholders outlining updated processes for accessing company communications.

Key details include:

1. Communication Options • Shareholders holding shares through an intermediary can opt to receive actionable corporate communications—including reports, meeting notices and proxy forms—via email. • To activate email delivery, investors must supply a functional email address to their bank, broker, custodian or HKSCC Nominees, which will pass the address to the Hong Kong share registrar, Computershare Hong Kong Investor Services.

2. Printed Copies by Request • Investors preferring hard copies must complete and return the provided Reply Form. • The request covers English, Chinese or bilingual print versions and remains valid for one year unless revoked earlier in writing. • No postage is required for mail posted within Hong Kong when using the supplied mailing label.

3. Data Privacy and Validity • Personal data collected will be used solely for communication distribution and share-related matters, with disclosure limited to the registrar and authorised service providers in compliance with Hong Kong’s Personal Data (Privacy) Ordinance. • Incomplete forms—missing tick marks or signatures—will be rendered void, and additional instructions on the Reply Form will not be processed.

The statement serves as a formal notice of TOM Group’s dissemination policy ahead of the 2 April 2026 rollout of new communication arrangements.