TELUS International (Cda) Inc. (TIXT) shares tumbled 6.37% in pre-market trading on Friday following the release of its second-quarter 2025 financial results. Despite beating revenue expectations, investors appeared concerned about the company's profitability and future outlook.

The digital customer experience innovator reported Q2 adjusted earnings of $0.06 per diluted share, meeting analysts' expectations but showing a significant decline from $0.16 in the same quarter last year. While revenue increased to $699 million from $652 million a year earlier, surpassing the FactSet consensus estimate of $661.5 million, the company also reported a net loss for the quarter.

Adding to investor concerns, TELUS International reiterated its full-year 2025 EPS guidance of $0.32 per diluted share, slightly below the $0.33 expected by analysts. The combination of declining profitability, a reported net loss, and cautious guidance appears to have overshadowed the revenue growth, leading to the sharp pre-market decline in the company's stock price.