On June 4, at the Cisco Live event, Cisco unveiled the Cisco Cloud Control platform. This new offering integrates several of the company's existing platforms, allowing users to access a unified view of network, security, compute, visibility, and collaboration capabilities through a single, secure login. The platform is designed to help enterprises efficiently manage, monitor, and protect critical IT infrastructure, while also enabling the creation of custom applications and AI agents using natural language.

Core Platform Concept and Vision

Jeetu Patel, Cisco's Global President and Chief Product Officer, stated, "AI agents continuously reason and act at software speed, fundamentally changing how we scale, manage, and defend critical infrastructure. The Cisco Cloud Control platform is a command center built for the age of agentic AI. Here, your team and AI agents work together in the same environment, based on the same information, with humans always in control."

Key Functionalities and Data Integration

In terms of functionality, the Cisco Cloud Control platform supports cross-domain telemetry. It aggregates rich data from networking, security, visibility, and collaboration domains into the platform. This allows both humans and AI agents to act on identical information to address key business needs such as uptime, agent behavior, and token economics.

Advanced Problem-Solving Capabilities

Furthermore, the platform can reason through complex problems by utilizing an appropriate mix of specialized and frontier models. This includes the Cisco Hyper-Distributed Network model, trained on 40 years of Cisco's operational network data. The ultimate system intelligence scales with the complexity of the problem, not just the size of the model.

Enabling Collaborative Automation

Through the Cisco Cloud Control platform, operations personnel will be able to collaborate with autonomous agents. These agents can follow a structured path from signal to action: discovering faults, identifying root causes, executing fixes, testing changes before deployment, and confirming the restoration of user experience. These agents will be powered by Cisco telemetry data and specialized models, leveraging capabilities like extended experience metrics, deep reasoning, digital twins, and Cisco agent workflows. Teams can automate network operations through agentic closed loops while ensuring all actions are visible and controllable.

Ecosystem and Availability

The platform is already integrated with an ecosystem that includes AWS, Linear, Microsoft, PagerDuty, ServiceNow, Slack, and Google Cloud, which now integrates Wiz. The Cisco Cloud Control platform is entering a controlled availability phase in the United States starting today, with a global rollout to follow.