Bank of Communications held its 2025 interim performance briefing on August 29th. President Zhang Baojiang outlined five key strategic directions for building the bank's distinctive characteristics, clarifying the institution's strategic roadmap for the next phase.
Regarding the implementation of central financial work conference directives, Bank of Communications will steadfastly advance the "five major financial articles" encompassing fintech, green finance, inclusive finance, pension finance, and digital finance. In fintech, the bank will focus on key areas while addressing bottlenecks; in green finance, it will adhere to the principle of breaking before building while seizing opportunities; inclusive finance will prioritize livelihood services and expand coverage; pension finance will improve systems and enhance welfare; and digital finance will actively explore while emphasizing security. This strategic layout aligns closely with the National Financial Regulatory Administration's requirements for building a multi-tiered financial service system.
Leveraging Shanghai's home-field advantages, Bank of Communications will focus on Shanghai's "five centers" construction, enhance fintech capabilities, capitalize on financial market trading advantages, develop cross-border and offshore financial specialties, while implementing people-centered city construction requirements to demonstrate the strategic value of being headquartered in Shanghai.
In terms of digital transformation, the bank will deepen digital business model reforms, improve the operational mechanisms of digital business centers, and create a system of "digital empowerment, direct operations, and centralized operations." The bank will embed more financial services into digital scenarios and utilize data elements and artificial intelligence to enhance performance and risk management.
For customer base development, Bank of Communications will advance customer foundation enhancement projects, implementing a "strengthen medium, stabilize large, expand small" strategy, optimize customer segmentation and classification management, and broaden financial coverage. Zhang Baojiang emphasized: "Customers are the foundation for fulfilling functions, controlling risks, and creating value." The bank will reflect on operational management issues from a customer perspective, providing "simple and practical financial products" and "patient, warm financial services with industrial depth and patriotic sentiment."
In risk management, Bank of Communications will uphold the principle that "risk control is the eternal theme of banking," strengthen integrated group management, maintain compliance baselines, respond to uncertainties from external conditions, and ensure risk operations align with the bank's capabilities.
"Bank of Communications will focus on national strategic deployment, fulfill the responsibilities of a major state-owned bank, and play the role of main force and stabilizer," Zhang Baojiang emphasized. The bank will achieve its own high-quality development through providing high-quality services to national strategies, the real economy, and social welfare.