OCBC (O39) announced on Nov, 5 2025 that Melvyn Low, currently Head of Global Transaction Banking, will become Group Chief Strategy and Transformation Officer effective Nov, 10 2025.

Low, an industry veteran with more than 30 years of experience in cash management, trade and securities services, will guide the bank’s long-term strategic roadmap and lead initiatives to future-proof the business. He will retain oversight of the Global Transaction Banking division, whose total income has doubled under his leadership since 2018.

During his tenure, Low exceeded the regional target of 500 mandates in Greater China two years ahead of schedule, securing nearly 600 mandates by Jun, 2025, and introduced multiple digital solutions such as a virtual purchasing card, the GovCash withdrawal service via OCBC ATMs, and a blockchain-based conditional payments platform for the construction sector.

Low also spearheaded the 2021 linkage of Singapore’s PayNow and Thailand’s PromptPay systems, enabling cross-border transfers of up to 1,000 Singapore dollars or 25,000 baht daily, and currently co-chairs the Steering Committee for PayNow cross-border governance.

Group Chief Executive Officer Helen Wong said Low’s “track record in innovation and transformation” and his knowledge of the Group’s operations make him “the most suitable person” for the new role.