The Laiden residential community previously faced long-standing issues such as aging facilities, chaotic parking, and poor environmental hygiene, causing significant inconvenience for residents.

Today, the community boasts standardized greenery maintenance, smooth and level road surfaces, and clean, tidy stairwells, presenting a completely renewed living environment.

This transformation stems from the Laiden residential area's Party General Branch leveraging Party building to guide property governance, driving the "three carriages"—the residents' committee, the owners' committee, and the property management enterprise—to work in unison and harmony.

Driving Force: From "Working in Silos" to "Collaborative Governance"

The Laiden residential area's Party General Branch insists on integrating Party building leadership throughout the entire property governance process.

Relying on regular mechanisms like monthly joint meetings and combined inspections involving the "three carriages," a collaborative governance framework has been formed.

This framework features the Party General Branch taking the lead, property management providing professional support, the owners' committee fulfilling its legal duties, and residents participating in an orderly manner.

Weekly "Red Property" joint meetings and monthly "three carriages" combined inspections have become the standard mechanisms for tackling governance challenges.

"In the past, fixing a streetlight could take the property management a week. Now, 'minor issues don't last the night, and major ones don't last the week,'" remarked resident Auntie Wang.

The Party General Branch spearheaded the establishment of a "Residents Call, We Respond" rapid response mechanism.

This mechanism incorporates property repairs, environmental improvements, and order maintenance into the "Red Property" service catalog, assigns clear responsibilities and deadlines, and publicly shares progress in building group chat rooms.

Enhancing Greenery: From "Exposed Soil" to "Scenery at the Window"

Greenery serves as the community's "ecological calling card." The Party General Branch, in conjunction with the property company, implemented a "cyclical maintenance + targeted replanting" model.

This involves monthly rotational pruning and pest control for all shrubs and lawns in the complex, as well as soil improvement and replanting in areas with exposed soil, such as the east and south gate entrances and green spaces between buildings.

Simultaneously, a "Green Protection Patrol Team" was organized, comprising "Red Property Specialists," owners' committee representatives, and Party member volunteers, which has identified and rectified 23 areas of deteriorating greenery.

"Now, going downstairs every day is like visiting a small park; it even improves my mood for a walk," said resident Mr. Li.

The Party General Branch also regularly initiates "Clean Home" campaigns, calling on Party members to lead and residents to participate in cleaning green belt litter and washing down scenic pathways, making "greenery" and "cleanliness" the community's daily norm.

Connecting Through Repairs: From "Urgent Needs" to "Tangible Happiness"

"The sewage pipe in Unit 67's basement is broken, and wastewater is flowing everywhere!" "The road surface at the south gate is potholed, and elderly residents could easily trip!"... Faced with such resident appeals, the Party General Branch does not simply forward them to the property management.

Instead, it established a closed-loop mechanism of "on-site inspection—resource coordination—follow-up acceptance." Under the supervision of the Party General Branch and the owners' committee, the property engineering team swiftly completed 13 urgent repair projects.

These included road surface repairs at the south gate and garage exit, emergency repair of the sewage pipeline in Unit 67, and stone path paving at the Swan Lake area of Unit 59.

Concurrently, to address lighting "blind spots," 52 stairwell light bulbs were replaced and 8 high-pole streetlights were repaired, illuminating the "last meter" of residents' journey home.

Every repair record is simultaneously logged into the "Red Property" electronic ledger, and the Party General Branch conducts regular satisfaction follow-ups to ensure repairs are "done well" and "last long."

Tackling Challenges Through Multi-Party Governance: From "Subjects of Management" to "Agents of Governance"

Parking difficulties, wrong-way driving, and clutter in stairwells were once persistent "hard nuts to crack" in the Laiden community.

The Party General Branch avoided a simplistic "one-size-fits-all" punitive approach, instead establishing a "Roundtable Discussion" inviting property management, the owners' committee, and resident representatives to jointly devise solutions.

This ultimately led to a plan of "combining疏导 (guidance/diversion) with regulation, education first, and joint rectification." Measures included displaying civilized parking reminders on electronic screens and adding traffic direction and no-parking signs on the ground.

For first-time违规 (violations), "Friendly Reminder Notices" were placed on vehicles; for repeat offenders, joint discussions were held by the property management and the owners' committee.

Regarding stairwell clutter, Red Property Specialists conducted door-to-door visits to宣传 (publicize) relevant regulations, followed by集中清运 (centralized removal) for items not cleared by the deadline.

Over three months, community parking complaints decreased by 75%, and the recurrence rate of stairwell clutter dropped by approximately 70%.

For治安防范 (public security and crime prevention), the Party General Branch integrated property security personnel, public safety volunteers, and Party member volunteers to form a "Red Armband Patrol Team."

This team focuses on covering盲区 (blind spots) in public surveillance, such as underground garages and perimeter corners, and works in conjunction with smart access control systems to form a立体防控网络 (three-dimensional prevention and control network) of "human defense + technical defense + community awareness."

Establishing Long-Term Mechanisms: From "Temporary Beauty" to "Lasting Beauty"

To consolidate governance achievements, the Party General Branch promoted the establishment of three mechanisms.

First, "Precise Alignment of Property Services," which relies on extensive outreach to gather and sort resident opinions, uses monthly joint meetings to collaboratively identify issues and clarify improvement directions with property management, forming task lists to achieve precise alignment between services and resident needs.

Second, the "Party Member Building Captain Responsibility System" mobilizes community Party members to be responsible for specific buildings, collecting public opinion and supervising rectification, ensuring "minor issues are resolved within the building, and major issues have someone overseeing them."

Third, the "Community Governance Contribution积分币 (Points Currency)" encourages residents to earn "Laiden Neighbor" points by participating in volunteer services, promoting文明行为 (civilized conduct), or providing community resources, which can be exchanged for community services.

These three interlocking mechanisms打通了 (open up) the closed loop between民意收集 (public opinion collection) and problem-solving while also激发 (stimulating) the endogenous动力 (motivation) of Party members and residents to participate in governance.

The Laiden residential area will continue to deepen the practice of "Red Property" governance, promoting the precise alignment of property services with resident needs, and jointly building a warm community where "everyone has responsibility, everyone fulfills their duty, and everyone enjoys the benefits."