On September 18, ServiceTitan fell 5.1% in regular trading, trading at $55.65/share, with turnover of $155 million. The stock resumed its decline after a brief technical bounce, having already plunged nearly 30% from its post-Q2 earnings selloff to a record low.

The ongoing weakness stems from the aftermath of the company's fiscal Q2 report released on September 8. While ServiceTitan beat consensus on both revenue ($292.8 million vs. $285.9 million estimated) and adjusted EPS ($0.40 vs. $0.35 estimated), its Q3 revenue guidance of $285 million to $287 million came in below the Street's $287.9 million expectation, triggering a sharp selloff. Morgan Stanley maintains an overweight rating and top pick status, highlighting that the AI platform Max is seeing adoption above initial targets with over 700 locations expected by fiscal year-end. However, Truist cut its price target from $110 to $100 while keeping a buy rating, reflecting caution around near-term execution. Additionally, the concurrent announcement of a chief revenue officer transition — with longtime CRO Ross Biestman stepping back and Rikus Pretorius taking over — has added further uncertainty to sentiment.

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