YTO International Express and Supply Chain Technology Limited released its tenth Environmental, Social and Governance (ESG) Report, detailing FY2025 performance across governance, environmental stewardship and social responsibility.
Governance • The Board met five times during the year and is supported by four specialised committees, with three independent non-executive directors representing 33.3% of the nine-member Board. • Anti-corruption measures included 65 training sessions totalling 86 hours; no bribery, fraud or money-laundering cases were recorded. • The company aligned its climate disclosures with ISSB and HKEX guidance, embedding climate risk oversight at Board level.
Environmental Performance • Total greenhouse-gas emissions were 10,296.36 tCO₂e, equal to 0.032 tCO₂e per HK$10,000 of revenue; Scope 3 accounted for 98.25% of the total. • Energy use reached 19,765.5 MWh (96.5% electricity), or 0.062 MWh per HK$10,000 of revenue. • Water consumption was 6,227 m³, translating to 0.020 m³ per HK$10,000 of revenue. • Air-pollutant output was minimal with SOₓ at 1.18 kg and NOₓ at 1,135.62 kg. • No breaches of environmental regulations occurred. The firm has set annual carbon-reduction and energy-efficiency targets and operates ISO 14001 and ISO 9001 management systems.
Climate Resilience • Acute physical risks such as extreme precipitation and heat are addressed through an updated emergency plan, asset insurance covering HK$10.67 million and real-time monitoring of facilities. • Transition risks are mitigated by route optimisation, adoption of electric shuttle buses and preference for energy-efficient equipment.
Social Metrics • Workforce totalled 1,140 full-time employees; male/female split was 55.6%/44.4%. Turnover stood at 20.4%, with a 30.2% hiring rate. • Average training amounted to 39.4 hours per employee, supported by programmes such as the “Brilliant” global talent initiative and the “Central Asia Talent Program”. • Safety outcomes showed one work-related injury (29 lost days) and zero fatalities; two emergency drills were conducted. • Employee satisfaction scored 4.2 out of 5. • Diversity efforts include 11.11% female Board representation and targeted hiring of persons with disabilities in Kazakhstan.
Service Quality & Innovation • The company operates eight product lines across international express, freight forwarding and supply-chain services. • Customer satisfaction hit 92.1%, with no product or service-related complaints and on-time delivery exceeding 99% on flagship Kazakhstan routes. • A self-operated last-mile network in Melbourne boosted parcel delivery speeds by more than 40%. • Information-security safeguards earned ISO/IEC 27001 certification; no major data-security incidents were reported.
Responsible Supply Chain • YTO International manages 5,098 suppliers—4,534 of them in Asia-Pacific—under a lifecycle framework that integrates ESG criteria. • Sustainable procurement emphasises low-carbon transport capacity and green-label equipment; non-compliant suppliers face a “one-vote veto”.
Community Engagement • Employees contributed 108 volunteer hours, including the “Wheelchair Angel” accessibility project with Hong Kong’s YWCA.
Looking ahead, YTO International Express plans to deepen ESG integration while expanding its global logistics network under the “Quality YTO, Tech YTO, Green YTO, Virtuous YTO” philosophy.