Urban grassroots governance cannot succeed without strong communities at its core. In recent years, the various neighborhoods of Wuxing District have embraced their unique local conditions, confronting challenges such as old residential district renovations and environmental sanitation improvements head-on. Through these efforts, they have developed a range of distinctive governance approaches tailored to their specific needs.

Wenbo Community in Chaoyang Subdistrict: The "Three Runs" Service Delivering Warmth in People's Livelihoods

Wenbo Community is a typical aging old residential area, with residents aged 60 and above making up 48.2% of the population. The key recipients of livelihood services here are widely scattered and have highly specific needs. In response, the community has pioneered the "Governance Run, Livelihood Run, Care Run" service model to make public services more refined and closely aligned with residents' needs. The "Governance Run" brings in a "Strong Community Partner" coffee and tea project, with agreed revenue reinvested back into community livelihoods, while strengthening the "Runner Squad" team to handle residents' concerns one by one. The "Livelihood Run" bolsters the "Kindness in Action" micro-innovation group brand, led by "Sister Aying," who has dedicated herself for over two decades to leading the team in regular household visits, mediating neighborhood disputes, and caring for special families. This initiative has also spawned the "Kindness Warm Sun" team, dedicated to serving bereaved and extremely disadvantaged families, alongside the introduction of the "Rainbow Rope" public welfare organization to enhance disability support services. The "Care Run" implements a three-tier visitation system for key individuals, focusing on upgrading group-based care models for elderly residents living alone, making livelihood services more heartfelt and personal.

Anding Shuyuan Community in Aishan Subdistrict: "Five-Party Co-Governance" Tackles Old District Management

Located in the commercial core area, Anding Shuyuan Community is dominated by aging residential compounds, making governance a formidable undertaking. Using Xinghai Mingcheng as a "pilot plot," the community focuses on three critical breakthroughs: team building, issue resolution, and increasing community revenue. It has established a co-governance framework involving the community party committee, residential party branches, owners' committees, property service companies, and party member volunteer teams. A new property firm was lawfully and openly selected to take over, dramatically transforming the community's appearance. A "Three Fast" mechanism—fast response, fast resolution, and fast feedback—has been created, implementing a tiered and time-limited issue-handling system. Owner WeChat groups have been set up with "Red Housekeepers" on duty around the clock, forming a closed-loop chain for addressing complaints. By tapping into existing resources, standardized parking management has revitalized idle spaces, with the proceeds funding facility repairs and environmental upgrades. This has shifted community management from "passive oversight" to "active governance," steadily strengthening every stakeholder's sense of ownership.

Qianghaoli Community in Feiying Subdistrict: "One Old, One Young" Weaves Neighborhood Bonds

Qianghaoli Community is a typical older residential area in the city center, with a high proportion of elderly residents and dual-income families, leading to pressing needs for health management and youth services. The community adheres to the philosophy of "earning trust through service, driving interaction through trust, and fostering self-governance through interaction," organizing a team of "professional social workers plus volunteers" to focus on the two main threads of services for the elderly and the young. To address seniors' healthcare access, the community has partnered with multiple hospitals to launch the "Red Wall Medical Express" health service. Through on-site community "micro-clinics," free medical escorts, and online prescription and home delivery services, elderly residents can now resolve health issues right at their doorstep. For young people, the community has hosted a summer public welfare class for six consecutive years, incorporating psychological group counseling and "family discussion" sessions. This approach encourages children to bring their parents' attention back to the community, with many parents evolving from "dropping kids off for class" to "staying on as volunteers." Through these twin anchors of elderly care and youth engagement, the community is weaving loose familiar relationships into a resilient governance network, gradually transforming service recipients into autonomous forces and dissolving problems through neighborly interaction.

Yujiayang Community in Feiying Subdistrict: Trust-Based Property Management Breathes New Life into the Neighborhood

In May of this year, Yunhaiyuan Residential Area in Yujiayang Community officially adopted the trust-based property service management model. Following the new property firm's arrival, governance efficiency and the living environment have seen comprehensive, upgraded improvements. Under the trust model, property fees and public revenue are consolidated into a shared community trust fund, completely segregated from the property company's own capital. The property company receives only a fixed percentage as its fee, abandoning the profit-driven approach of cutting maintenance costs. This fundamentally resolves conflicts of interest and steers property management back to its service-centric role. The community operates a transparent disclosure mechanism, where every income and expense is verifiable both offline and online with traceable, clear accounting. A multi-party oversight system, including the community, residential party organizations, and the property management committee, safeguards owners' rights to information and supervision. The new property firm has methodically carried out landscaping, road repairs, and water system management, giving the neighborhood a complete facelift and forming a virtuous governance loop of "community leadership, property action, and owner oversight."

Ziyun Community in Longquan Subdistrict: Resolving Conflicts Right at Residents' Doorsteps

Ziyun Community is composed of three aging residential areas, characterized by high population density and diverse, complex interests. The community upholds and advances the new-era "Fengqiao Experience," building a robust closed-loop management system for conflict resolution through comprehensive investigation to understand the full picture, source-level control to mitigate risks, and diversified mediation to settle disputes. The community proactively identifies all types of conflicts, ensuring no building is missed, no household overlooked, and no issue ignored. Every potential risk is documented, tracked, and managed with color-coded priorities. Leveraging the grassroots smart governance platform, the community strengthens coordination with comprehensive management, public security, and judicial departments. At the same time, it strictly implements the "red, yellow, green" three-tier risk classification and management mechanism, maintaining strict oversight at the discovery, control, and dynamic adjustment stages. Adhering to the principle of "neither overreaching nor shirking responsibility," minor issues are resolved swiftly and resolved on the front line, complex problems are tackled through joint efforts, and uncertain matters are guided and stabilized at the grassroots level. This ensures that conflicts are dissolved within the grid and nipped in the bud at their earliest stage.