As Shanghai's earliest and largest professional services hub, Jing'an District has been deepening its "Global Service Provider Plan" since 2019, focusing on building a high-level professional service ecosystem. The area now hosts globally capable firms such as Bain, KPMG, Roland Berger, Grandall Law Firm, Zendao, and Baozun, covering sectors like accounting, consulting, advertising, finance, law, HR, IT services, logistics, and testing.

Amid the wave of next-gen technologies like AI and big data, Jing'an's professional service providers are not only embracing change themselves but also leveraging deep expertise and cutting-edge tech integration to help businesses achieve digital transformation, injecting strong momentum into regional economic growth.

**Strategic Leadership: Top-Level Design & Platform Empowerment to Tackle Core Challenges** In the era of accelerating digitalization and new productive forces, digital transformation has become essential for businesses to seize market opportunities and enhance competitiveness. Facing challenges like technical adaptation, data security risks, and organizational resistance, Jing'an's professional service firms offer end-to-end solutions—from strategy to execution.

PwC developed its "Agent OS," enabling enterprises to deploy AI at scale through structural transformation, integrating intelligent agents into business-ready workflows with 10x faster speeds than traditional methods. One tech giant, with PwC's support, built an AI-driven omnichannel contact center, reducing call durations by nearly 25% and boosting customer satisfaction by 10%.

KPMG China launched its "KPMG Intelligent Transformation Platform" and "Light of Wisdom" digital solutions, integrating global AI use cases, an aIQ learning system, and risk compliance mechanisms. These tools span strategic planning, operational optimization, and infrastructure upgrades, helping businesses implement intelligent governance in finance, risk control, and operations. One major bank used the platform to identify potential financial risks.

Deloitte China partnered with the University of Hong Kong to establish an "Organizational AI Transformation Lab," accelerating AI commercialization. Its DelphAI platform, a localized GenAI system for Hong Kong, features modular design and secure architecture, reducing trial costs by over 20% and scaling AI ROI.

**Tech Integration: Vertical Scenarios Drive Process Reinvention & Efficiency** With deep industry insights, Jing'an’s firms embed AI and big data into business workflows for efficiency gains and service innovation.

In retail, Zendao Group’s AI-Agent Force platform helped a dairy company unify omnichannel customer data and enhance membership management. For an appliance brand, it designed a smart store and digital management system to support precision marketing.

Hoho Information tackled document processing with intelligent OCR and big data, automating contract reviews for pharma firms and financial report entries for banks, significantly improving speed and customer experience.

WPP upgraded its AI marketing platform, WPP Open Pro, enabling brands to autonomously manage campaigns. The platform integrates AI strategy, content creation, and campaign deployment, catering to fast-paced industries while offering SMEs access to professional tools.

In e-commerce, Baozun’s AIGC-powered platform, built on a "source model-AI middleware-application" architecture, serves over 6,500 employees, generating 490,000+ assets and achieving a 97% client renewal rate.

**Innovation Expansion: Ecosystem Empowerment & Value Creation** Jing'an’s professional services extend beyond individual firms to optimize entire industries and value chains.

Shanghai International Tendering Co. digitized its end-to-end service model, using 3D visualization tools for collaborative bidding and a permanent knowledge repository to maximize asset value.

Yita Tech addressed logistics inefficiencies with its CubeLLM-powered AI platform, slashing order processing from 30 minutes to 30 seconds and cutting costs by 12% for a major client, transforming logistics from a cost center to a value driver.

Xianghang Tech redefined interaction with its "contactless holography" platform, enabling sterile medical operations, immersive cultural experiences, and 20%+ efficiency gains in government services.

From strategy to execution, process reinvention to ecosystem building, Jing'an’s "professional services + digital tech" dual-drive approach charts a path for high-quality growth. These cases not only offer a "Jing'an model" for peers but also highlight the sector’s role in fostering new productive forces and economic transformation.

The upcoming "2026 Global Service Provider Summit" will showcase Jing'an’s achievements under the theme "Convergence for a Shared Future," sharing best practices and research to advance high-end professional services clustering.